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Mitchell Brother S Moving, Inc.
- Other
- Greensboro, NC
About this business
Location details
718 Creek Ridge Rd, Greensboro, NC, 27406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I moved only a couple of times in my life with no professional assistance. Last time it was a decade ago, so I had no clue where to start in order to handle this move. Our close friend advised us to call MBM. So we did, and several other local companies as well. Though MBM’s quote was a little higher I was impressed with the professionalism Jason answered my questions and thorough questionnaire we went through for precise estimate. Some things could easily be replaced but when it comes to antiques, we just did not want to ta... read more
Stay away from this business! This is the wrost company I have ever dealt with in any category. The staff is rude and unprofessional, incompetent at best. I scheduled a move and the crew showed up on time, after giving only 30 minutes notice. They arrived then sat in their truck for an hour after which they drove off without saying a word as to why. For some reason they decided to do the move on Wednesday but I called on Tuesday and cancelled it. Still a moving crew darkened my doorway on Wednesday morning. They had not prov... read more
Stay away from MBM & American Van Lines – MBM is possibly the worst in the moving industry! Your Customer Service team gets the worst grade of all the folks I worked with in MBM. MBM Customer Service Representatives are a) Rude b) Not helpful c) Not informed d) Not polite e) Do not know how to treat a paying customer The wait times to reach your customer service is horrendous, anywhere from half hour to one hour. At the end of the wait, you get no clear information. They don't have the practice of responding to customer emai... read more
Don't hire MBM/American Van Lines for any reason – MBM Moving/Agent for American Van Lines is THE WORST MOVING COMPANY EVER. I also would give them 10 negative stars. Can't tell you when they will show, can't tell you when they will deliver, show up with wrong sized truck, damage every single thing you own then tell you to pound sand when you try to collect on the insurance you paid for. The best part is they actually LOST MY COUCH and can't find it after 5 weeks. I have made complaints to the FTC, the BBB and every other co... read more
!!!BUYER BEWARE!!! Does not even warrant one star. Our experience with MBM is beyond anything imaginable. WORST CUSTOMER SERVICE EVER. The company sales reps promise the world, then hide behind company policies that harm the customer in the end. Everything was misrepresented, from our insurance coverage, to our damage claims process, to our late delivery compensation (and yes, it was a VERY LATE DELIVERY), to our "inconvenience" compensation. This company should not be allowed to handle personal moves as it creates exception... read more
Delivery deception! – Charlotte North Carolina to Dallas Texas–Searched the Internet, picked MBM, the sales department was prompt with a good quote, pickup crew arrived on time, did a good job packing the furniture and off to Dallas so I thought… The sales department stated it was 3 to 5 days to transport furniture to Dallas, and since they picked up the furniture on October 30, 2010 we all anticipated that they could surely make the delivery by November 9. My mother is 88 years old, she is moving into a retirement home in D... read more
WORST MOVING COMPANY IN THE U.S. – I would give these people NEGATIVE stars, if that were possible... I have NEVER in my life written a review for anything-good or bad-and after this experience with MBM movers, I created an account with CitySearch JUST to post this review about them....so please read. Working with this company has been nothing short of a pure NIGHTMARE. Imagine everything that could go wrong-going wrong! From arriving several days late, to delivering late, to leaving things EVERYWHERE at the new location (Fo... read more
Seriously, MBM will not be in business long! – This company will not be in business long. There is no way they can continue operating the way they do and stay in business. This is my first long distance move and thanks to MBM it has been aweful. I signed a contract with MBM to have my belongings delivered by Sept. 24, 2010. I am moving from South Carolina to Oklahoma. They loaded my furniture on Sept. 10, 2010. It is now Sept. 23 and my stuff is still sitting in a warehouse in Greensboro, NC. When I called to ask what was go... read more
The worst customer service experience ever... – Oh, where to begin... I would not wish this company on my worst enemy. After putting a $1000 deposit down a month before my scheduled out-of-state move and speaking numerous times to various MBM representatives (many and never the same person - should have been my first red flag), another representative called me at 2pm on the Saturday before my scheduled move date the following Tuesday to inform me that they had over booked, did not have a truck for me and my belongings, and h... read more
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