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Minks Relocation Services

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2.7
8 reviews
|Vacation Rental Agents|Colorado Springs, CO 80918 United States

1870 Dublin Blvd a, Ste A, Colorado Springs, CO 80918 United States

(719) 442-4337

http://www.minksrelo.com/

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2.7
8 reviews
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Tara review for Minks Relocation Services
Tara on BBB

4 months ago

07/16/2022, 06:51 AM
I unfortunately can not recommend this company.Its unfortunate that I am having to leave this review. *****, the owner is very unprofessional, disrespectful, cruel, has very poor costumer service skills. The property **************************, however was professional and kind when speaking with her. My family and I have lived in many places and have had a lot of experiences renting and being renters. I was told through text as well as a phone call that my family (myself, husband, and two small children) damaged and destroyed this property. We absolutely did not. I was accused of ruining the carpet, I was also told that no pets had ever lived in this apartment before me, which was a lie. That I broke off granite, I was told that my cat destroyed her chairs (I dont nor have I ever owned a cat). After getting in touch with the property manager it was in fact determined that the granite had been loose prior to my arrival and that the stains were in fact there before we arrived. As for the chairs, using words like destroyed and damaged were grossly over reacted statements. Unfortunately, i believe these scratches were also there long before I arrived as they do look like cat scratches but honestly I never noticed them because that is how unnoticeable they were, from the photos it looks like normal wear and tear you see in rentals. I am a very reasonable person and communication is key, if there were concerns I would have loved to address them in a professional manner and come to a resolution. I was made fun of by the owner when I expressed how I was in disbelief and was shaking because I was in shock at the things she was saying. I unfortunately have had to learn a lot from this experience and will do things much different going forward when renting short term leases. I can not and will not recommend this company, which is unfortunate, I hate to leave reviews like this. Put please save yourself the misery, and severe emotional distress that Ive had, and do not rent here.
Respond to negative reviews
Stephanie G. review for Minks Relocation Services
Stephanie G. on BBB

2 years ago

09/22/2020, 07:10 AM
It amazes me that this company has a 1 star review, we lodged a complaint also and the owner called us a lier too.
Business Response:

I am not sure who this person is...or what she is ranting about...

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Janice Taylor Stone Garner review for Minks Relocation Services
Janice Taylor Stone Garner on Facebook

3 years ago

03/06/2020, 03:19 AM
Reliable, honest and easy to work with. Cindy Minks kept my property rented and in excellent condition. I highly recommend Cindy.
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Ashley B. review for Minks Relocation Services
Ashley B. on BBB

5 years ago

11/02/2017, 10:44 AM
Day one in our condo seemed fine except for our front balcony view of dumpsters. By day four my two small children aged 9 and 5 developed severe headaches. Investigating the issue my wife & I smelled heavy gas leak coming directly from hot water heater. Cindy & Kevin made jokes how us new comers from the South must not know exactly what a leak entails. As utility worker arrived he quickly turned gas off as it was leaking 20.9% and informed us that this unit had just been worked on nearly 3 weeks prior. She knowingly put my family in danger. Please for the sake of your family avoid this company & it's constituents.
Business Response:

To whom it may concern, AvenueWest managed Corp. Housing is 1 of 10 franchise in the United states. We have a A+ rating nationally. Mr. and Mrs. ******* has stated a Libelous statement on my company and my employees. I have no choice but to have my attorney follow up on this to pursue charges and stop this harassment. Cindy****** *************************************************************** ************************************

Respond to negative reviews
Ernest Powell review for Minks Relocation Services
Ernest Powell on Facebook

7 years ago

04/23/2016, 04:50 AM
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