Minify Self-Storage Genoa

Mike Lannom 

on Google

4 weeks ago

Horrible communication! I wish I could give less than 1 star. I gave them almost a month notice we were moving out, we communicated to them prior to our move out date we were moved out. They billed our credit card for the next month anyway. We called to get a refund, it appears to me to be a call center as you don't get the same person twice and when you ask for a certain individual that you already talked to they appear to not know that person. Anyway, we were told after a lengthy on hold phone conversation we'd get a credi... read more

Diane Lannom 

on Google

a month ago

I would not recommend renting from minify storage of Genoa or any of their other locations. Communication is horrible and the owner is not interested in hearing facts. They just want your money. 

Julia Heart 

on Google

4 months ago

This is the second time I’ve used this storage facility and I’m happy to say it’s just as clean and safe feeling as it was the first time. I would highly recommend it. 

Richard Guptail 

on Google

a year ago

They do not communicate at all. Reted my unit on the 1st of the month over the phone. They took my payment as a direct withdrawal from my checking account. The man said everything went through but apparently the following day they received an error about the withdrawal. Nothing said to me. I received an email on the 21st that says I'm locked out because I owe them 2 months rent plus late fees and if not paid by the 6th my stuff will be sold of disposed of. Horrible way of doing business. Not to mention the insurance they wan... read more