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Mindy's Massage
- Wellness
- Edmond, OK
About this business
Location details
1151 W 15th St, Edmond, OK, 73013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:30 p.m. | |
| Tue | 10:00 a.m. to 5:30 p.m. | |
| Wed | 10:00 a.m. to 5:30 p.m. | |
| Thu | 10:00 a.m. to 5:30 p.m. | |
| Fri | 10:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This was, without question, one of the most unprofessional experiences I’ve ever had. My massage was canceled just 25 minutes before my appointment, with no apology, no explanation, and a curt message showing no regard for my time. When I asked for clarification, the therapist was rude, defensive, and dismissive, stating that I would forfeit my massage and not be refunded my $10 booking fee, even though she canceled. While she offered to reschedule, her tone made it clear that it wasn’t sincere, and I no longer felt comforta... read more
Definitely come back
After driving 30 minutes for my appointment Mindy made me wait 25 minutes without greeting me because she THOUGHT my appointment was at 3:00 pm. Instead, without notifying me, my appointment was cancelled and she was seeing another client at that time. She did a TERRIBLE job with handling the situation. Her behavior was highly unprofessional and just downright nasty, it shows she does not put her clients first. When trying to discuss a resolution it was like talking to a middle schooler.
This Is Mindy owner of Mindy's Massage, Thank you for your feedback. I'd like to clarify: All first-time clients—including Groupon users—are required to pay a small booking fee to hold their appointment. This is clearly listed on my website and social media. Groupon is aware of this policy. Soreness after deep tissue, cupping, or trigger point therapy is common and expected—just like with physical therapy. I encourage all clients to hydrate and stretch after their sessions. Cancellations may occur during dangerous weather or... read more
DO NOT BOOK with this technician (not even sure she has a license! There is a required $10 fee added when you are made to schedule online. This is not disclosed during purchase of Groupon. I was there 20 minutes early. Massage started late because she was still with a previous client, but stopped my massage early so did not get 60 minutes massage. She barely had time to change sheets on bed which made me wonder about the cleanliness of her room. When dressing afterwards I flicked on the light and there were dust bunnies in t... read more
Frequently asked questions about Mindy's Massage
How is Mindy's Massage rated?
Mindy's Massage has a 3.6 star rating with 50 reviews.
When is Mindy's Massage open?
Mindy's Massage is closed now. It will open tomorrow at 10:00 a.m.
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