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Mindspace Psychology
- Healthcare
- Beaconsfield, VIC
About this business
Location details
16-18 Woods St, Beaconsfield, VIC, 3807, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I want this to be a good review but I just cant. Its a nice place and effort is put in to make you feel comfortable and secure but its just terribly operated. I received a call that my appointment had been cancelled while driving to my appointment. As I was called after 4:30pm (the business cut off time) I was unable to get in touch with anyone to discuss what had actually happened. I would expect extra care and consideration when a businesses entire purpose is to help with mental health instead of make it worse.
This review is for Rachael Gibson who did both our daughter’s cognitive assessment and Vineland assessment. She missed out an entire section of our daughters cognitive assessment the processing speed and her cognitive assessment isn’t eligible because of it. When I spoke to her a few months ago about our daughter being rejected from every special needs school she was an absolute cow about it actually beyond rude and we spent thousands on those assessments. Very disappointing I don’t recommend mindspace psychology at all Rach... read more
Paid $350 for a half hour appointment which was supposed to be via zoom and they never joined the link, only called via mobile. They stated that further details would be emailed and nothing was received. Very disappointing that businesses who are supposed to help mentally, prey on the needy.
AVOID AT ALL COSTS! Just want to preface this by saying that my experience with my therapist was incredible and this review is no reflection of them! Admin are absolutely hopeless. Emails ignored, multiple phone calls left unanswered. Appointments cancelled without letting me know - they won’t even contact you to let you know that your therapist has left the clinic! I only found out because the money for the appointment wasn’t deducted from my account. Tried to call 4 times throughout the day, not once did they answer. Ended... read more
Frequently asked questions about Mindspace Psychology
How is Mindspace Psychology rated?
Mindspace Psychology has a 3.1 star rating with 37 reviews.
When is Mindspace Psychology open?
Mindspace Psychology is closed now. It will open tomorrow at 8:00 a.m.
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