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Miller's Small Engines
- Home Services
- Horn Lake, MS
About this business
Location details
1691 Dancy Blvd, Horn Lake, MS, 38637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:30 p.m. | |
| Tue | 08:00 a.m. to 5:30 p.m. | |
| Wed | 08:00 a.m. to 5:30 p.m. | |
| Thu | 08:00 a.m. to 5:30 p.m. | |
| Fri | 08:00 a.m. to 5:30 p.m. | |
| Sat | 08:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I purchased a high end zero turn mower from Miller's two years ago. This year I had a minor repair done along with new blades, oil change, new oil and air filters and new plugs all at a very reasonable price. My experiences with Miller's management and staff is nothing but positive
IMO This guy needs to take an anger managment course for sure. I had to call the law on him the last time I was in there. I went next door to the wrecker sales company to use his phone and the owner there said "what has he done this time?, he's a nut for sure" He takes 3-4 weeks to get to your mower when you take it in. (who can go without their mower that long in mid summer?) When I bought it from him he said "if you buy from me, I'll move you ahead of people that buy somewhere else." He had just one mechanic to work on eve... read more
I purchased a high end zero turn mower from this shop and the mower snapped 3 belts in 9 months. Each time I took it to Miller's for repair he blamed me for the problem, refusing to look at the mower other than to replace the belt. Finally contacted company and was sent to another service center where they found a broken bracket and bent pulley. Miller is a client at my veterinary hospital of employment (I am a veterinarian) and he confronted me while picking up his pet When I refused to argue him in front of the clients he ... read more
I have not had extensive dealings with Miller's Small Engines but I have purchased a Stihl hedge trimmer from them at a time when I was in a bind. Most of my business is located in Desoto County but on this day I was doing a favor for a friend in Memphis and was working on a horrible job that should have taken a couple of hours but turned out to be an all day event. My hedge trimmer broke in the middle of this job and i began calling local shops around Memphis and they all seemed a little rude but most of all overpriced. I c... read more
I have never experienced such poor customer service. We bought a lawn mower last Wednesday with a 3 year warranty and it started running poorly 4 days later. We brought it back up there and were charged for the service. My husband got upset by that and did become a little loud, the owner then cussed at him and knocked a business card holder off the counter. I called after I heard about the incident and said, " I want to apologize for my husband but I also wanted to let you know that in no situation should you cuss at a custo... read more
If this place was the last mower repair store on Earth, I would cut my grass with scissors before coming here. Anybody leaving a positive review probably was told to do so by the maniac owner who needs to up his medication or not be allowed to interact with people. They are crooks and their customer service is easily the worst I have had the displeasure to endure.
Avoid this place at all cost. First off, the clown owner tells me to leave my mower out in the pouring rain while he checks me in and immediately steals a $35 fee just for bringing the mower in. I can't verify how long this moron left it outside in the rain, but two weeks later he tells me there is excessive amounts of water in the fuel tank. I keep this mower in my shed at all times, so I was confused how that much water could get in the tank so I asked what could cause it. Instead of getting an explanation, the fruitloop w... read more
Least professional and shady organization I have had the displeasure of dealing with, so steer clear of this place. The “owner” is rude and unprofessional and likely making up “maintenance” reasons to avoid dealing with large company's warranty paperwork. I have heard from honest repair shops that places like this will let your machine sit for extended periods of time before doing anything, then claim your fuel is gummed up or there is water in your tank and it’s a maintenance issue, just to avoid dealing with company warran... read more
I have to say I wouldn't even give this business a 1 star. I wouldn't send my pet rock to buy any small engines or get them repaired from this man. I purchased a cub cadet mower from him and after loading in our truck and getting it home we noticed it didn't have any wing nuts on the bottom of the mower. We called Mr. Miller and he accused us of doing something with the wing nuts to the mower and then cussed my husband over the phone saying " The people are f*****g getting on my nerves about a wing nut. After hearing this my... read more
Frequently asked questions about Miller's Small Engines
How is Miller's Small Engines rated?
Miller's Small Engines has a 1.9 star rating with 25 reviews.
When is Miller's Small Engines open?
Miller's Small Engines is closed now. It will open tomorrow at 8:00 a.m.
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