Millennium Physician Group - Fernandina Beach Walk-In Medical Center

Cynthia Allf 

on Google

2 weeks ago

I dropped my father's urine off to check for a UTI. Dropped it off the same day they told me to. Waited days for results. Bottom line, they lost it and never told me. My mom thought she may have a blood clot. Called and they said they were open till 7PM and could do a Doppler. Came at 5:30PM and told the technician went home at 5:00PM so we went to the emergency room. Always have to wait a long time in the room, even when they are not busy. 

Veronica Wallace 

on Google

3 weeks ago

I was told I would receive a call from the patient experience call center within 3 business days regarding an issue with my mother, Josephine Morris. This is day 3 and no call yet. I called again today and the recording said I would get a call back in 2 business days. Poor customer service 

Bobby Tichy 

on Google

2 months ago

We came in tonight with suspected mastitis. We arrived at 6:55pm (I know they close at 7pm) and here’s the interaction we had… My wife: “I’m afraid I have mastitis.” Front desk: “We don’t treat that here.” My wife: “You don’t have antibiotics?” Front desk: “We’re not taking anymore patients since it’s almost 7pm.” Stating “we don’t treat that here” is terrible. If there’s a cutoff to see patients, that’s understandable, but don’t skirt around it. Also, a reminder it costs nothing to be kind—especially to someone in pain. 

Joey Daddario 

on Google

5 months ago

What a great clean calm facility. This was my first visit. Cheyenne, Frankie, and Dr Robin we're all amazingly cordial and friendly. Smart. 

Don Centrone 

on Google

7 months ago

When I couldn't stop the bleeding from a laceration to my lower leg I went to the walk-in clinic and in 10 minutes or less was met by Robin Briggs, PA. Following her thorough evaluation she gave 3 possible remedies, her recommendation (the least invasive) and why. She also gave me an opportunity to ask questions and choose a different solution if that's what I wanted. I agreed with her decision and couldn't be happier with the outcome.