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Mike Steven Infiniti

4.2

About this business

Location details

11213 E Kellogg Dr, Wichita, KS, 67207, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.2285 reviews
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Nadia M.'s profile image
10 years ago

Worst experience ever! First they lied about their prices online. Then, lied about their fees. Then, lied about APR fees. Finally, last lie was about a refund check. Don't go! They will tell u anything to buy a car, anything. Don't believe their lies! 

Austin R.'s profile image
10 years ago

I have owned three Volkswagens. Two I bought from Mike Stevens I bought my last one from another dealership because I did not want to deal with Mike Stevens Volkswagen. But I recently had to take my car in for a recall that only the dealership was authorized to fix and of course after about an hour or two from dropping it off they called me and told me my car needed work around the tune of $2000 from the thermostat to light bulbs for $73 not head lights but light bulbs, four bulbs for $73! they also said I need to replace my... read more

Travis L.'s profile image
10 years ago

I visited Mike Steven VW only a week ago. I was lured in by the online price which is very misleading. My fault for not reading the fine print I guess. I purchased a 2007 Tundra, signed the paperwork, and went on my merry way. After traveling 2 hours home I noticed one of the tires was low. I took it to the tire shop only to discover that there was a plug on the inner tread way too close to the sidewall. The tire needed to be replaced. I called the dealership and was told we could get a new set of four Toyo Open Country H/T ... read more

Mike E.'s profile image
10 years ago

I am not writing about a purchase. I went to Mike Steven VW to get my VW checked out. The lead tech told me what was wrong and tried to sell me other products. i politely declined. I knew what he told me about my car was not correct so I had it checked out by two local shops. Yes, I care that much about my car. Ends up the over $1,000 repair VW wanted to do was COMPLETELY unnecessary and it was fixed at an independent shop for $40. This shop will scam you like some big name lube shops. I recommend checking out local mechanic... read more

Wes S.'s profile image
10 years ago

Don't waste your time. I saw a 2006 Saturn SUV listed on Autotrader for $6288 from them. In the pics of the car it showed $8999 on the window. Figured it was a marketing thing to show the price had been lowered. Test drove and then started discussion to purchase the car. When I stated that I say the car listed on Autotrader for the $6288 price they said that was what their cost was for the car. Nice bait and switch on the price. They wanted $8999 not the advertised price on Autotrader. 

chad.v.qualls's profile image
chad.v.qualls 
11 years ago

I would never wish anyone to buy any type of car here. I was tricked into buying a 2004 Pontiac Bonneville. It had a broken temp gauge to start with, and with much fighting they agreed to fix it. They had it for 3 days after I signed the papers. After I took delivery of the car it started to leak oil and transmission fluid all over my driveway, stall, misfire, and so on. I than brought it back in so I could use the 7 day cash back and get another car, but because I signed the papers 8 days ago they would not honor it, even t... read more

johnnyboy4210's profile image
johnnyboy4210 
12 years ago

Mike Stevens Volkswagen is a great dealership with great cars. Everytime I have visited this dealership I was greeted with respect and a willingness to help me find the right car for me. They have great customer service and they were very helpful when it came to finding a good car. Volkswagen car are built with the highest quality and the salespeople showed an equal amount of quality which showed me they take pride and believe in their product. I would recommend to anyone that is the market for a car to make a stop at the Vo... read more

mikentulsa's profile image
mikentulsa 
12 years ago

Wish there was an option for ZERO stars... I am from Tulsa, OK and recently seen a car on the used car lot at Mike Steven Volkswagen and the price was right. However upon calling to inquire my phone call was take by a salesman named Todd well to start off he is unbelievably arrogant and very rude.... then come to find out the price they list their cars at on the internet is "their cost of the car" not what they are selling it for... WOW really?? never heard of this before so I called the General Manager whom confirmed that t... read more

Frequently asked questions about Mike Steven Infiniti

How is Mike Steven Infiniti rated?

Mike Steven Infiniti has a 4.2 star rating with 285 reviews. 

When is Mike Steven Infiniti open?

Mike Steven Infiniti is open now. It will close at 8:00 p.m.  

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