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Mike Savoie Chevrolet
- Car Dealers
- Troy, MI
About this business
SERVICE is OPEN from 8:00am - 6:00pm We are encouraging NIGHT DROP-OFFs or making an APPOINTMENT to help protect you and our employees from the spread of this virus. Our SHOWROOM is also OPEN to the public Mon & Thurs 9:00am to 7:00pm & T,W,F 9:00am to 6:00pm but on-line & phone sales with off-site deliveries are still available at a safe & secured site. Appointments encouraged for Test Drives We have a team standing by to answer your phone calls and emails M-F 8:00am to 6pm for any questions, concerns or emergencies that yo... read more
Location details
1900 W Maple Rd, Troy, MI, 48084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Jacob, we are very upset to hear that we were not able to deliver the same level of satisfaction throughout your entire visit with us. We pride ourselves at Mike Savoie Chevrolet for always aiming to deliver the upmost in service and customer satisfaction. When we do fall short, we like to hear about it because in any situation there is always a learning moment. With that said, we would like to thank you Jacob for taking the time to provide your feedback. We do apologize that when initially writing up your vehicle, it was no... read more
Business response:
We truly apologize for the way our follow-up was performed. A mistake in our records had your husband’s number as your home phone. We tried to call and apologize in person but were only able to leave a message. Please give us a call so we may apologize personally.
Business response:
Mrs. Ritter, my name is Jeff Groom and I want to apologize for your experience regarding the license plate. I have done some research on where our policies and procedures broke down and have found what we call teachable moments. We had thought we could handle the Veterans plate just like we do all the other license plates but it turns out that in order to get a veterans plate the owner has to prove they are actually a veteran. This make sense but something we had not thought of or encountered before. As for the delay in call... read more
I bought a certified used car from this dealership. I've had problem after problem. I've been extremely patient with the service center. But after I've brought my car in for multiple repairs to the same problems I'm fed up! I've filled out a 'contact us' form twice with no response, I've asked in person what you can do to accommodate the lost days of work and to deal with the fact that I have a vehicle that still has issues. All I receive is a slight 'sorry'. I'm extremely disappointed, I would never refer you to anyone and ... read more
Greg Z worked hard to get me into my first lease. I really appreciate everything he did for me and live my new car!!
Coming up on our 6th vehicle from Savoie. Can’t think of anything I haven’t been satisfied with.
Frequently asked questions about Mike Savoie Chevrolet
How is Mike Savoie Chevrolet rated?
Mike Savoie Chevrolet has a 4.5 star rating with 2,011 reviews.
When is Mike Savoie Chevrolet open?
Mike Savoie Chevrolet is open now. It will close at 6:00 p.m.
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