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Mike Morgan Hyundai
- Car Dealers
- Shreveport, LA
About this business
Mike Morgan Hyundai is here to help you with all of your vehicle service needs. With new and certified pre-owned Hyundais, a nice selection of pre-owned vehicles, and an excellent service department, you are sure to find exactly what you're looking for! If you want a top rated vehicle at a great price with an unbeatable warranty, then look no further than Hyundai!
Location details
8747 Business Park Dr, Shreveport, LA, 71105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My car has been in the shop for over 5 months I was originally told I was number 7 in line as of July 10 2023 I was told my car would be ready in two weeks it is now August 7 2023 and they are giving me the run around I called in and they declined my call 3x Mr.David then answered the fourth time and stated he is no longer my advisor which was very new to me he then stated a young lady named Catalina is my new advisor and stated she said she has spoken with he I advised him that July 4 2023 I received a phone call around 8:3... read more
Poor customer service and everyone gives you the run around. They had my car for 3 months and they could not locate it after the 1st 3 weeks of it being there, lied and said it was ready when it was not, they still left glass in it. Very unprofessional and they will lie to you about any and everything. Excuse after excuse. I do not recommend you go there for anything, go to another location. They did not clean the car out or anything and it was there for 3 months when they gave it back to me.
i took my car in for 4 recalls. I dropped it off at 7:30am. I was told there were several employees who had not shown up for work. I asked to be kept updated. At 9:16am, I received a call there were issues with the software but were working on it. To me, this indicated they were working on my car. i went to the dealership at 1pm. The car was parked next to the office but I didn't ask about it. I was told they still had the 172 point engine inspection to do and the car would be ready at 3pm. At 3pm I call the service departme... read more
I would like to say that I used Mike Morgan Hyundai for scheduled maintenance of my vehicle this past Saturday. In all my years of experience in dealing with other dealerships, I have never experienced the courtesy and professionalism exhibited by the service staff at this dealership. I purchased Ford vehicles for years, but opted to purchase a Hyundai Sonata instead of a Ford Fusion earlier this year. Based on my experiences with Mike Morgan Hyundai, I will purchase another vehicle from this dealership.
Business response:
Thank you for taking time to give your review. We appreciate your business and your feed back. Please call us at any time. Mike Morgan Hyundai 318-688-8733
Frequently asked questions about Mike Morgan Hyundai
How is Mike Morgan Hyundai rated?
Mike Morgan Hyundai has a 4 star rating with 453 reviews.
When is Mike Morgan Hyundai open?
Mike Morgan Hyundai is closed now. It will open at 9:00 a.m.
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