This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Midstate Veterinary Service
- Veterinarians
- Cortland, NY
About this business
Midstate Veterinary Services was formed in 1998 with the merger of two long established veterinary clinics, Animal Barn and Large Animal Clinic. We strive to provide high quality, responsible animal care emphasizing preventive medicine and excellent customer service with 24 hour care for our clients. Midstate Veterinary Services recently opened a new modern 6,000 sq. ft. facility on Rte. 13 just south of Cortland. As a full service mixed animal practice we offer in-house care of companion animals and on farm care of large an... read more
Location details
806 NY-13, Cortland, NY, 13045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
For 9 yrs, our pets' Drs. have been Sun & Walker @ Midstate and our furbabies could not be in better hands. Period. Midstate Veterinary Hospital is top-notch. Techs are caring & professional, staff very helpful & friendly, office clean & the business well-managed. Midstate gets a 5 star/4 paw rating & we'll never go anywhere else. Thank you, Midstate!!
Although the vets here are great the customer service is drastically lacking. Numerous people warned me about the incompetence of the receptionists and as I had a few ok encounters with them I didn't believe it and continued to do business with them. The receptionists are rude, unhelpful and seem only concerned about the fees they can tack onto your bill. The last few times I've attempted to use their services have ended in frustration and my family finding a new vet office. They seem to have little to no training in custome... read more
Although the vets here are great the customer service is drastically lacking. Numerous people warned me about the incompetence of the receptionists and as I had a few ok encounters with them I didn't believe it and continued to do business with them. The receptionists are rude, unhelpful and seem only concerned about the fees they can tack onto your bill. The last few times I've attempted to use their services have ended in frustration and my family finding a new vet office. They seem to have little to no training in custome... read more
Overall, Midstate is a competent clinic, but I'm compelled to call the doctors there lazy. We brought our beloved lab there a couple of times for routine check-ups and when I mentioned his eye was infected the head doctor (Emily Walker) just blew it off, saying "Oh, who knows what he got into", never bothering to take even a glance at his eye. On another check-up I mentioned that our lab might have allergies because he kept licking his rear-end, the same doctor as before just dismissed it, without bothering to look, and sugg... read more
The Midstate group has been caring for my animals for over 30 years. (remember the Animal Barn?) Always caring and gentle! Recently we lost a very special family member and today received a lovely card from Dr J Sun with a warm and heartfelt message! Thank you Jen. Linda
Frequently asked questions about Midstate Veterinary Service
How is Midstate Veterinary Service rated?
Midstate Veterinary Service has a 4.8 star rating with 431 reviews.
When is Midstate Veterinary Service open?
Midstate Veterinary Service is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com