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714 S Lake Dr Suite 100, Lexington, SC, 29072, United States
Get directionsWe had several plumbing issues! Bill Smith replaced faulty sump pump. Then connected new sink with new plumbing fixtures. He also replaced water stops and showed us how to turn off the water. He installed new faucet. Finally, he installed lavatory Pop-up assembly for 2-bathroom sinks. We appreciated his expertise as he moved from one project to another easily and efficiently. He could not have been nicer. He is one of the reasons, we choose Service Experts. Thanks again.
I just bought an entire AC system with this company in 2021. Yesterday it stopped blowing cold air. They charged me 100 just to come. When they got there, they wanted 240 to cool it down and another 325 for a part. It should be a crime to leave someone in the heat. I got the part for 35 from ACE hardware. And guess what - I sat there with the hose and cooled it down all by myself for 15 minutes for free. Then a gentleman came and installed the new part for 60. These people had no worries leaving me, my diabetic roommate and ... read more
I just bought an entire AC system with this company in 2021. Yesterday it stopped blowing cold air. They charged me 100 just to come. When they got there, they wanted 240 to cool it down and another 325 for a part. It should be a crime to leave someone in the heat. I got the part for 35 from ACE hardware. And guess what - I sat there with the hose and cooled it down all by myself for 15 minutes for free. Then a gentleman came and installed the new part for 60. These people had no worries leaving me, my diabetic roommate and ... read more
The expert came out, took pictures, and provided an estimate. He completed the work then we noticed there was a leak. When I called, I was given the run around about how the portion of the work on the boiler wasn't included in the pictures which they took when in fact it was included in the pictures. Comfort Masters insisted that they'd come out and it wouldn't be covered under warranty. I'm very unhappy with Comfort Masters. They are expensive and do subpar work. I had to hire another company to complete the work. So dissat... read more
I do not recommend this company for purchases of new equipment, such as furnaces or central air conditioning.
What’s the hell is wrong with these people? I asked to remove my number from their calling list 10 times and they are still calling me! Even if I will ever need a repair I will NEVER call this company!
I contacted Falso Company in March of 2025 for an estimate to replace my 20 year old central a/c unit in my attic. I received an estimate within 5 days!! They installed a new air handler unit in the attic and replaced the outside air conditioner within 2 weeks. They had to come back in May to make some adjustments once the unit was running during the summer months. I can honestly say...my Electric bills for the 5 months this year was Much Lower than the previous years with my old a/c unit. I would Highly recommend Falso t... read more
Great service and timely.
My 86 year old mother called Mark Allen Plumbing to fix water running from the toilet tank down to the bowl continuously. The toilet was 9 years old and needed a new float valve and flapper. Marl Allen sent Jason on the call. He convinced my mother she needed a new special toilet. He installed a standard off the shelf American Standard toilet. He charged her $1800 for the toilet and the 1 hour it took to install it. He also tightened a packing nut in the basement that was dripping and charged her $400 for the 10 minute fix. ... read more

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