Mid Atlantic Retina

mary m. 

on Birdeye

3 months ago

I have been a patient at the Mid Atlantic Retina Center at Wills Eye at 8th & Walnut for the past couple years. Naturally, when I first went there I was nervous because I had a retina problem. It turned out that it is common and I continue going for my check ups to keep things in check. Well, besides the doctors being excellent, the team at this location is also excellent! Yudilla greets me when I walk in like I am family...like she has known me my whole life. She is welcoming and pleasant always! And Daysha D was ve... read more

Ann P. 

on Birdeye

4 years ago

First visit, this office works like a well oiled machine. Friendly, personable, efficient. I was told to expect to be there for two hours. Out of there in one. 

Carole K. 

on Birdeye

10 years ago

I am a 65 year old attorney and have never been treated so rudely and callously by office staff. They spent one and a half hours verifying my secondary insurance and didn't tell me anything until I approached them after waiting one hour. They would not let me see the doctor until insurance verified. They had this information for one month before the appointment. It is indeed a shame that a reputable hospital like Wills Eye is lending its name to this callous and insensitive multi-state corporation. Stay away at all cost... read more

Peggy I. 

on Birdeye

10 years ago

I love Dr Kaiser but the office staff is beyond rude. I called about a problem but missed the call. I called right back and was told the tech had gone for the day. I missed another call today and got a pissy message that they had tried to call me 2 times and I had never called back. I love IPhones since all the documentation is there. It took me 3 minutes to call back. Really? I hope they 'get it' that older patients need to be treated with a little more respect. It's my money I will spend it where I am treated bette... read more