Michigan Pathology Specialists

Fred Russo 

on Google

4 months ago

Got a bill for $20. Said Spectrum Health Lab in 2025 . Hasn't been Spectrum for years. PO Box is Lansing yet can't find this company in Lansing. We have BCBS Messa and everything is covered so this bill makes NO sense. All my Labs have always been covered for the past 5 years. WEIRD 

Shawn Baker 

on Google

8 months ago

The billing is terrible!! These people have no idea what they are doing! We have double insurance coverage but Priority needed to be billed first and then BCBS. We knew Priority would not cover this but BCBS would. The billing department told us that if one insurance company denies the claim, they all do. Complete lie! It took months and numerous people to get them to send the claim to BCBS. If the claim got denied we would appeal it, but we needed the denial first. Finally, after 5 1/2 months they sent the claim and guess w... read more

Sarah A 

on Google

10 months ago

Their billing is terrible. It is through a third party I assume because they asked me which business my bill came from. They billed my insurances in the wrong order, which even shows on my bill incorrectly. The rep kept saying it was accurate, even though the bill clearly shows they kept doing payments and takebacks since they keep billing my secondary as primary. I Asked to speak to a Supervisor. The rep was very clearly upset by this ask and put me on a forever hold. I always pay my bills, but only once they are accurate. ... read more

AJR 

on Google

a year ago

Stop sending statements to me. This should be done through my insurance. I've never been here. I go through Corewell. There is no reason to be sending me a bill. Seems very fishy to me.