Michael Kors

JM Battle 

on Google

a year ago

Currently at UTC Michael Kors. Returning this Christmas gift. The young lady asked if it was a gift and I said yes, here is the receipt and the card for a refund. She retorted that it would be exchange only. I explained to her they o was just here on Saturday and that salesperson said I needed the card. She put her had up saying I don’t have to service you if I feel unsafe. Walked away. Never Again. 

K M 

on Google

a year ago

Terrible Service of online return at his store. They did not credit back my account with my return, and it's been 17 days already, regardless of the holidays that passed. Now, I have to be back at this store per MK 800-Customer Service recommendation. 

Iris 

on Google

a year ago

Limited inventory, poor customer service, associates are sarcastic. They also charge you for the dust bag. 

Nikunj Patel 

on Google

a year ago

Horrible experience at this store twice while doing return for online purchase. I usually buy lot of michael kors products online and return to store for faster refunds. Michael Kors policy allows store to accept returns and issue refund on the spot. But this store dont do any in store return. They are always reluctant, dont want to take headache of refund and always send product through UPS. We have done many instore returns through fashion valley stores and it was much more efficient than this store. Atleast I expect this ... read more