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Michael Hill White Oaks Jewelry Store

3.8

About this business

Location details

Mall, 1105 Wellington Rd Shop 237, London, ON, N6E 1Z2, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.8127 reviews
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Leandro Ooma's profile image
Leandro Ooma 
a month ago

Came here for a repair the other week and the staff were all super kind and friendly. At one point I even forgot I came in for a repair, I almost left with a purchase lol. The customer service here is incredible super down to earth type of people. I know exactly which location to go to next time incase I need a repair again. 

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ReviewsrImportant 
a month ago

Wish I could post a more negative star review. This location was awful, I bought a chain and pendant from their store and i didn’t notice when I fist bought it( no one presented it to me properly) that it was damaged till the next day and showed another location since they were closer (in less then 48 hours) but they advised me that I should go back to the same location I bought it from to get a refund so I went there and they said “we would never sell a product in this condition” and refused to give me my money back but off... read more

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Mark Casey 
a month ago

Awesome experience provided by Cindi early Saturday evening. My son was looking for a necklace for his Fiancé and Cindi was so gracious in making sure he found something even better than he was looking for :) 

Leann Ross's profile image
Leann Ross 
2 months ago

Terrible customer service. Both ladies were rude and had an attitude about explaining my warranty to me on my ring. I was a few months late on my cleaning due to my father passing away and well cleaning my ring not being a priority and they voided my warranty and were very rude while explaining so. Won't be returning to this location which is unfortunate as this is a place we have purchased from for years. 

maria Alsberani's profile image
maria Alsberani 
2 months ago

I was very disappointed with my experience. When I bought the ring, they were very nice and told me I could return it if needed. I only wore it once and realized I did not like it, so I went back to return it. That’s when the experience completely changed. They became rude and claimed the ring was scratched. What frustrated me most was that the worker herself dropped the ring in the store in front of us. The ring had also been out on display where anyone could have touched or dropped it before we even bought it. Despite that... read more

Frequently asked questions about Michael Hill White Oaks Jewelry Store

How is Michael Hill White Oaks Jewelry Store rated?

Michael Hill White Oaks Jewelry Store has a 3.8 star rating with 127 reviews. 

When is Michael Hill White Oaks Jewelry Store open?

Michael Hill White Oaks Jewelry Store is open now. It will close at 5:00 p.m. 

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