MHC Kenworth/Volvo - Springdale

WIZ Trans 

on Google

a month ago

My experience with this MHC Kenworth location reflects what many others have said — the service department is extremely overpriced and unprofessional. They charge $240 per hour, which is excessive even by dealership standards. The overall bill for a relatively straightforward job came out to nearly $9,250, which is completely unreasonable. When trying to discuss or understand the charges, the service team — including management — showed little transparency or accountability. The attitude felt dismissive, as if they believe, ... read more

Alvin Reyes 

on Google

a month ago

Be careful when you buy a used truck from this dealership. Two weeks ago I got a 2021 Peterbilt 579 for $63,000 and when I left with truck a day into my trip back home I was broke down on the side of the road I spent $2500 for tow truck and repairs. They told me the truck was dot inspected and passed, they lied I had to do all brakes in the rear axle to make it dot ready. When test drive the truck is was vibrating they told they fixed and they didn't now I need to replace the center bearing because is completely worn out. Th... read more

Mikle Butcher 

on Google

a month ago

Do not buy a used truck they say they pass dot but they don’t they take money an then ur nothing to them 5 k in repairs an truck still not road worthy 9 am 930 at night before truck was ready but got back to company it failed dot was not road worthy so go Fiqure then was told buy used truck they don’t cover it there guy said there guy said it was dot ready then laughed at me so don’t buy nothing from then shop an parts are great but that it 🤬🤬🤬 

Dustin Skelton 

on Google

2 months ago

Great place easy access friendly staff