MHC Kenworth - Gainesville

Erik S. 

on Yellow Pages

10 years ago

This location has no Wi-Fi and did not bother to call me at the hotel to let me know repair was complete even though my truck had been repaired for hours. In addition the mechanic servicing my truck has light fingers. 

Teresa G. 

on Yellow Pages

11 years ago

We took our RV to MHC to have them replace the auto transmission cable, and also repair the small cable working the "PRND321" indicator panel on the dash. Was told the small cable was no longer made but they would attempt a repair using old parts. I supplied the main cable so the quotation for the labor was "in the region of $150/$175". Got the call later to say the work was done, and was told on asking that the bill was *$548*. I hit the roof and asked for a breakdown. I was told by the technician who booked me in and did t... read more

Teresa G. 

on Yellow Pages

11 years ago

We took our RV to MHC to have them replace the auto transmission cable, and also repair the small cable working the "PRND321" indicator panel on the dash. Was told the small cable was no longer made but they would attempt a repair using old parts. I supplied the main cable so the quotation for the labor was "in the region of $150/$175". Got the call later to say the work was done, and was told on asking that the bill was *$548*. I hit the roof and asked for a breakdown. I was told by the technician who booked me in and did t... read more

Beatha G. 

on Yellow Pages

11 years ago

The staff is helpful, friendly n knowledgsble. The labor in some costly though! 

trucker56 

on Yellow Pages

12 years ago

Over 33yrs I've driven every make of truck on the road, had repairs done on all as well. I must say this is the worst dealership I've ever had to have work done at and will never return. Ronnie the evening supervisor is the rudest person I've ever dealt with and talks nasty to customers that have just spent thousands on repair work. I drive for a company that is considering turning an 1100 truck fleet of freightliners into a kenworth fleet and started out buying 50 as a trial. It's the treatment I had over the weekend that h... read more

trucker56 

on Yellow Pages

12 years ago

Over 33yrs I've driven every make of truck on the road, had repairs done on all as well. I must say this is the worst dealership I've ever had to have work done at and will never return. Ronnie the evening supervisor is the rudest person I've ever dealt with and talks nasty to customers that have just spent thousands on repair work. I drive for a company that is considering turning an 1100 truck fleet of freightliners into a kenworth fleet and started out buying 50 as a trial. It's the treatment I had over the weekend that h... read more

mamasnitemare 

on Yellow Pages

14 years ago

When having work done here, don't plan on these guys honoring the appointment time. Sitting here watching the machanics walk around, I'm reminded of DOT highway workers. Don't plan on getting out anytime soon.