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3906 River Rd E, Tacoma, WA, 98443, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 5:30 p.m. | |
| Tue | 10:30 a.m. to 5:30 p.m. | |
| Wed | 10:30 a.m. to 5:30 p.m. | |
| Thu | 10:30 a.m. to 5:30 p.m. | |
| Fri | 10:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Came here for a pre-purchase inspection in February 2026 on a used 2020 Tacoma I was buying from a local dealer (SICC, also really impressive for a used car dealership), on a word-of-mouth recommendation, and I'm very glad I did. The dealer actually drove the truck over to them since they still owned it at the time, and I just paid for the inspection itself. Eddie was the one who walked me through everything, and the thoroughness was honestly impressive. He had a tablet with photos documenting every single step of the inspec... read more
They take the money, but they can't solve the problem...
I had a very disappointing experience with this auto repair shop. I went in for a simple issue, but they kept my car for days without giving clear updates. Every time I called, I received vague answers and excuses. When I finally got my car back, the original problem was still there, and a new issue had appeared. On top of that, the bill was much higher than the estimate they gave me. It felt unprofessional and careless, and I completely lost trust in their service.
This shop is extremely unreliable and not customer-friendly at all. The staff seemed rushed and uninterested in explaining what was wrong with my vehicle. They recommended unnecessary repairs and pressured me to approve them immediately. After paying a large amount, my car started making strange noises within a week. When I returned, they refused responsibility and blamed it on “normal wear and tear.” Very poor service and attitude overall.
The worst auto repair experience I’ve had so far. The mechanics seemed inexperienced, and the front desk staff was rude and dismissive. They failed to diagnose the problem correctly and replaced parts that didn’t even need fixing. After spending a lot of money, my car broke down again shortly after leaving the shop. I felt completely cheated and would never recommend this place to anyone.
Mexico Auto Repair LLC has a 4.4 star rating with 92 reviews.
Mexico Auto Repair LLC is closed now. It will open at 10:30 a.m.
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