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Metropolitan Exteriors, Inc

4.1

About this business

Metropolitan Exteriors, Local Exterior Experts. We have been in business for 30 years and are licensed and insured. Our technicians specialize in residential and commercial roofing. We also offer gutter, window, and siding services. Give us a call or visit our website today! 

Location details

10580 McConnell Pl, White Plains, MD, 20695, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.152 reviews
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Akhtar A's profile image
Akhtar A 
2 years ago

It is a pleasure to write about Metropolitan Exteriors. They have done my roof as well as the roofs of my daughter's and son's houses. This is, without a doubt, a most reliable and honest roofing company. Their work is top quality, and the prices are considerably less than that of other roofers. Their project manager, Chris R******, is most caring, intelligent, and meticulous. He takes care of fine details. The work is well supervised every step of the way, unlike many other companies where nobody supervises the workers and ... read more

Jane S's profile image
Jane S 
2 years ago

I just want everyone to know if your looking for professional services not to choose this company if they have Omar K***** leading the job. At first I thought he was joking with his crew and just spoke loud. However there were countless times he would yell profanity and almost child like tantrums when he even threw his "tool Belt" and engaging in what seemed like it was almost a physical confrontation with multiple crew members. Having one of his crew members walk off the job site. I am just glad my kids were away for the we... read more

Business response:

In response to the review above. We at Metropolitan pride ourselves on customer service and quality in our workmanship. I would first like to point out that Mrs. Smith is not a customer of Metropolitan in any capacity. We were contracted to work on her neighbors house and although I do apologize that she heard a disagreement within my workers it has no bearing on the quality of work provided to our customer, so I feel that leaving a review asking people to look for another contractor is a bit harsh, being that we have never ... read more

Heru S.'s profile image
Heru S. 
3 years ago

I’m submitting this complaint because this Company is Not professional, No Good with their words, does not value their customer and Refuses to communicate after receiving full payment. The Company sent me documentations once the work was done on September 2021. Some documents are related to the warranty. In addition, there is a letter that encourages me to refer to someone for a $250 reward. I checked with the project manager about the validity of this reward program and he confirmed and validated the legitimacy of the offer... read more

Business response:

In regards to Mr.S******* complaint. We do in fact offer a referral fee as apart of our reward program as stated... HOWEVER the reward is not released until said referred customers work has been completed and paid in full. We do not mail rewards out for simply passing a name along. Work has to be completed and paid in full, and for the record... Said customer was paid on 11/12/2021 via a completed finance deal which takes a littler longer than standard payment. But it appears I mailed out a check on 11/4/2021 BEFORE his refe... read more

Mrs. C's profile image
Mrs. C 
4 years ago

These folks are wonderful, they did a great job. I appreciated the prompt and diligent work they did repairing my siding damaged by mowers and kids. Tony Besche kept me informed on every step, plus always took my calls when I had questions. That kind of customer service seemed to me to be so very much lacking in these times, but Tony and his crew made me feel hopeful again. Thank you so much. 

Frequently asked questions about Metropolitan Exteriors, Inc

How is Metropolitan Exteriors, Inc rated?

Metropolitan Exteriors, Inc has a 4.1 star rating with 52 reviews. 

When is Metropolitan Exteriors, Inc open?

Metropolitan Exteriors, Inc is closed now. It will open tomorrow at 9:00 a.m. 

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