Metropolitan Cleaners

crtnyblntn 

on Citysearch

17 years ago

PLEASE, PLEASE DO NOT GO TO THIS CLEANERS!!!!! – They ruined a $350 new cashmere sweater of mine by putting a huge snag that unraveled a huge hole in the middle of it. I called and went by several times to see what they were going to do about it. They would never give me a straight answer. They kept lying to me about the fact that they were working on it. This went on for 2 months. Nothing was ever done. They wouldn't even give me a return on what I spent for them to dry clean and ruin it. Thanks Metropolitan Cleaners. I hop... read more

ajonline 

on Citysearch

17 years ago

Horrible service, lying & cheating are usual fare for these guys – First of all, I agree that it is totally outrageous that these guys write glowing reviews about themselves online here. Talk about two-faced lying. The truth is that they have no idea what they are doing when it comes to cleaning clothes and they have messed up twice now, destroying two sets of slacks that I brought in (yes, I gave them a second chance....even after they lied and wouldn't honor a coupon of theirs that I received in the mail). Horrible busines... read more

seal25 

on Citysearch

17 years ago

Unscrupulous, deceitful practices; worst cleaners around Santa Monica & Venice area – Avoid these guys like the plague. The owner seems like a nice enough guy, but when I decided to try out his business for the first time, due to a coupon offer that I received in the mail, he would not honor the coupon. He promised $20 off, but when I presented the coupon to him, he said that I needed to give him the coupon when I DROPPED off my clothes, NOT when I PAID for them. (By the way, the coupon had not expired yet). Who has ever hea... read more

arlatrag 

on Citysearch

17 years ago

Fake Reviews! – Obviously the 5 star reviews below are fake. BEWARE! Its disgusting that they would lie about themselves on city search just to boost their ratings...I wouldn't trust them with my clothes! 

betty563 

on Citysearch

17 years ago

sucks – . 

shelly416 

on Citysearch

17 years ago

Better than the rest! – Ever since my first visit to Metropolitan Cleaners, I knew that this was going to be the only cleaners that I trusted with my clothes. Aside from the very hip and modern decor, the service they offer is as good as you can find. When I come to pick my clothes up, I always get asked if I need help to my car. They know how to protect your clothes whether by covering delicate areas or removing them completely and re-stitching them afterwards. They are extremely knowledgeable about identifying and treating... read more

sacey12 

on Citysearch

17 years ago

too expensive and poor service – ---------- 

hexerei 

on Citysearch

18 years ago

They've consistently ruined everything I've given them!! – Beware this nightmare place, Folks! I've given Metropolitan Cleaners chance after chance after chance for years (yes, I know, stupid of me), and every single time I bring them something, they RUIN it! First they shortened the back straps instead of the top straps on my bikini top. Then they put my dress trousers in the dryer and shrunk them. (They were supposed to have been DRYCLEANED!) Then they sewed a dress shirt in an absurd, totally unwearable way. And THEN, the... read more

ctysrchsun 

on Citysearch

18 years ago

Damaged clothing and no compensation – Although I received terrible service a year ago I decided to try them again; all I got was damaged clothing and no compensation. They ruined beading on a very expensive dress and claimed that it was not their fault because it should not have been dry-cleaned. I only asked to be refunded for less than 1/2 the value of the dress and was told that was not fare, it was not their fault. After being treated poorly I left with my dress and could not find a tag on the dress at all, let alone on... read more