Metropolitan Behavioral Services

Lori B. 

on Birdeye

7 months ago

If you don’t want the clutch of hens in the front office to discuss your personal issues loudly, where everyone in the waiting room can hear it then don’t come. I know more about other people‘s private visits than I should ever know. HIPAA is not a priority in this office. And when the staff does not read your medication history, they will call you a liar about what you have been on and which you prefer to be on. The turnover rate for doctors in this office is extremely high so as soon as you get comfortable with someone exp... read more

Lori S. 

on Birdeye

a year ago

My husband has dementias. Unfortunately, the phycology's treatment failed him. Metropolitain Behavior failed to follow through and notify with emails, or texting. It is against their POLICY to call up his wife to remind them of the appointment. After disputing this with a woman over the phone and paying the 45.00 fee, she hangs up so we cannot schedule an appointment. My husband needs his prescriptions to keep him stable. I called the office to ask questions. Very difficult to get through and speak to anyone. They have poor... read more