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Metro Mattress is the largest mattress specialty retailer in Upstate New York and has served our community for over 40 years. We are proud to be an Elite Tempur-Pedic Mattress retailer as well as offering the best top name brand mattresses such as Chattam & Wells, Sealy, Spring Air, and American Splendor plus Malouf Pillows, Sheets, and Accessories. With almost 50 store locations throughout New York State, we are able to serve bordering communities in Pennsylvania, Vermont, and Massachusetts. In addition, we offer nationwide... read more
20991 State Rte 3, Watertown, NY, 13601, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 9:00 p.m. | |
Tue | 10:00 a.m. to 9:00 p.m. | |
Wed | 10:00 a.m. to 9:00 p.m. | |
Thu | 10:00 a.m. to 9:00 p.m. | |
Fri | 10:00 a.m. to 9:00 p.m. | |
Sat | 10:00 a.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
DO NOT DESERVE ANY "STARS"--RUDE & DISRESPECTFUL Worst experience ever. Good sales up front with TIM who repedetly said if you find a better deal with another store just cancel with us no problem. Well when we found a better deal at Raymour we called TIM and he gave us a hard time saying we were liars and he had inside info at Raymour bla bla being extremely rude and told us we had to come back to the store to cancel our order which was very inconvenient. When we came in, TIM basically was harassing us saying we could have g... read more
Avoid making a huge mistake- don't shop here! I have just had an eye opening experience with Metro Mattress. My parents purchased a mattress for $1500. It was delivered today. I called Metro Mattress, interested in the same mattress and also a box spring set. The salesperson I spoke with over the phone gave me a quote of $1700 for the set but then told me "the best I can do today is $1340." THIS IS $160 dollars LESS than my parents paid for just a mattress the night before! I double checked with the salesman to make sure it ... read more
Do Not Buy from them - they are terrible Metro Mattress is the biggest rip-off. They do not hold up to the advertising and when you receive their garbage mattress they penalize you and do not allow you to have the sale price, because they have their "policies". What is very sad and that there are so many Ft. Drum families in that area that get taken for a ride in their sales pitch and their no-win situation for any of their buyers. DO NOT BUY from Metro. I recently purchased an additional two mattress from a reputable dealer... read more
faulty mattress Terrible would not back their product. I bought a twin Seally mattress for my son who is not overweight if anything underweight it has a big indentation they would not honor their warranty stating I didn't buy the box spring they never told me that when I bought it!!! He has a perfectly good foundation. The tag on it states this mattress can be used with or without a foundation. I contacted BBB metro mattress would not respond to them.
doesn't even deserve a star I have never in my life been so upset over a transaction than I had in that store. I have finally calmed down enough to sit and write about it. On Feb â, 2007 My husband and I purchased a mattress in that store. Spinal cord injuries have made me 75% disabled and my husband is 100 % disabled. We have a limited budget, so we were in the market for a mattress that we could afford and one that would improve our sleep . We had explained this to your salesman and he informed us that we could return th... read more
Metro Mattress Watertown has a 4.9 star rating with 427 reviews.
Metro Mattress Watertown is open now. It will close at 9:00 p.m.
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