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Metro Employees Credit Union

3.5

About this business

Location details

1306 Versailles Rd # 140, #140, Lexington, KY, 40504, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.534 reviews
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Shaun C.'s profile image
Shaun C. 
8 years ago

Penalize customers for their companies ineptitude. Nice to find your life has gone to hell through their mail and even get penalized for their errors. What can anyone do to them? How can I charge them a fee for lack of anything resembling customer service. To anyone: make sure you take down the name of the person screwing you, date and time. Shady company. At least now they'll have to pay something to get their a+ back. 

Business response:

We have reached out to Mr. C**** to address his concerns. Our philosophy is people over profits and we do not engage in a practice of charging fees that are not warranted. In fact, we believe just the opposite, in going out of our way to help members in their time of need. We are both surprised and saddened by Mr. C****** comments and would welcome the opportunity to learn more about where we failed to meet his expectations. 

Char Hennessy's profile image
Char Hennessy 
9 years ago
Maulana Ismailia Williams-Trowell's profile image
Maulana Ismailia Williams-Trowell 
10 years ago
Eunice T Ausby's profile image
Eunice T Ausby 
10 years ago

Frequently asked questions about Metro Employees Credit Union

How is Metro Employees Credit Union rated?

Metro Employees Credit Union has a 3.5 star rating with 34 reviews. 

When is Metro Employees Credit Union open?

Metro Employees Credit Union is closed now. It will open tomorrow at 7:30 a.m. 

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