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Metro Diner

4.7

About this business

Location details

1534 3rd St N, Jacksonville, FL, 32250, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.73,415 reviews
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Ron Coleman's profile image
Ron Coleman 
7 years ago

My family and I really like this place. The staff is always friendly, from the person who greets you as you arrive until someone holds the door when you leave and wishes you well and safe travels. I can't say I've ever had bad food here but last evening the country fried steak with mashed potatoes was just up to par. There was something about the gravy that wasn't right. It didn't taste like sausage gravy and it wasn't the same color as sausage gravy. Besides that I would still highly recommend this place. Maybe the cook was... read more

Business response:

Ron Coleman Thank you for the 4 stars and this feedback. I will get with the management team right away to figure out what happened so that it doesn't happen again. Thank you for being a loyal Metro Diner fan. 

Marie Wilczewski Holt's profile image
Marie Wilczewski Holt 
7 years ago

Love Metro Diner at Jax Beach. The fried chicken is scrumptious and the meatloaf is to die for! Good quick service too! My out-of-town company always want to go back there -- and the wait is never as long as you think it will be. 

Lanelle Phillmon-Allen's profile image
Lanelle Phillmon-Allen 
7 years ago

Whitney was a very gracious and attentive wait staff. Food was excellent. We'll be back! The 

Beth Willis Rubio's profile image
Beth Willis Rubio 
7 years ago

We love Metro Diner and take pretty much all of our guests here. Today unfortunately I had to send my Burger back, I feel bad when I have to do this anywhere but I am extremely picky and if I see any pink at all I will not eat it, and yes I DID order it well done. Anyhow, I am still giving them 5 stars because the manager was awesome about it. Our waitress was busy so I grabbed the first person I saw and it happened to be the manager. He quickly took care of the issue and put in an order for a new burger and offered me somet... read more

Business response:

Hi Beth. Thanks so much for the great review! I'm so sorry that your burger didn't come out to you correctly the 1st time. But, thanks so much for the kind words about the team at Julington Creek, and them making taking care of you while we fixed our mistake! We hope to see you back in the diner soon, and thanks again! 

Tonnicka Gerken's profile image
Tonnicka Gerken 
7 years ago

ALWAYS so good. Aaron was a great server even though he was super slammed and it was almost close. There's no more consistent place for that size menu. I'm never disappointed. 

Leah Minnucci's profile image
Leah Minnucci 
7 years ago

Awesome... lots of food for a great price. Entire staff is friendly. 

David Lee's profile image
David Lee 
8 years ago

Waiter was less than attentive. We had to ask for everything. The corned beef has in no way matched the description on the menu. Additionally I asked for it to be well browned. Instead what I got showed no evidence of ever having hit the griddle. I would've sent it back, but it took a ridiculously long time to even get it. Oh. The place was super loud as well. My experience was VERY disappointing! 

Business response:

Hi David. I'm so sorry to hear about your visit with us. We obviously did not meet our standards for you and I can't apologize to you enough for that. I would love to opportunity to get some more feedback from you about your experience and to be able to invite you back for a better one. My name is Jenifer, and you can contact me at jen.corcoran@metrodiner.com Hoping to hear from you, and thank you for letting us know about your visit. 

Tim Laborde's profile image
Tim Laborde 
8 years ago

Five stars says it all. Eat there. The service was excellent too. 

Business response:

Thanks so much, Tim! Great food and service is what it's all about!! We can't wait to see you back in the diner again! 

Judith Botta's profile image
Judith Botta 
8 years ago

It was our first time! We are both new to the Jacksonville area! The service was amazing! And, the food out of this world! We'll be back! 

Business response:

Hi Judith, and welcome to the area! We love newbies!!! Thanks so much for taking the time to share your experience with us, and we can't wait to see you back soon!! 

Frequently asked questions about Metro Diner

How is Metro Diner rated?

Metro Diner has a 4.7 star rating with 3,415 reviews. 

When is Metro Diner open?

Metro Diner is open now. It will close at 6:00 p.m.  

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