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Metro Credit Union

3.2

About this business

Metro Credit Union is the largest state-chartered credit union in Massachusetts, with over $3 billion in assets. Metro provides a full range of financial products like checking accounts, savings accounts, personal loans, mortgages, vehicle loans, commercial loans, retirement planning, and more. Metro serves more than 220,000 members in MA and NH, as well as employees of over 1,200 companies through its Metro@work program. Founded in 1926, Metro operates branch offices in Boston, Dorchester, West Roxbury, Burlington, Chelsea,... read more

Location details

922 Commonwealth Ave, Boston, MA, 02115, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.217 reviews
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Rock Martin's profile image
Rock Martin 
on Google
a week ago

Good Bank But The ATM Lobby Closed Even After Branch Hours, Not Many ATMS, So Not To Happy About That, Metro Could Do Better For Members 

Doris Herrera's profile image
Doris Herrera 
on Google
3 months ago

Great location, convinient. Although there is parking, its limited. If driving it may be a challenge to park at times. Everyone is friendly and efficient. 

Sarah's profile image
Sarah 
on Google
6 months ago

I have been a member of this credit union for over ten years, and it's always a mediocre to terrible experience. I cannot tell you how any hours I've wasted waiting either in line, or on hold with a customer service representative who is either dismissive, downright incompetent, or even both. I love credit unions in general and think they do a great service to the general public, but if you're looking for efficiency, decent customer service, or to have someone even reach out to you when experiencing a problem - don't go here... read more

Cahlee Jeffrey's profile image
Cahlee Jeffrey 
on Google
8 months ago

This branch has the most amazing people working here, Zach, Yma and Jess are ALWAYS so attentive, extremely helpful and very knowledgeable. I always feel so appreciated and they treat their customers exceptionally. The Branch is always having fun little things to give away, decorated and very clean. There truly aren’t enough words to express how much they make banking easy. 

Rahul Ramesh's profile image
Rahul Ramesh 
on Google
8 months ago

Had a great and very chill experience 

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Frequently asked questions about Metro Credit Union

How is Metro Credit Union rated?

Metro Credit Union has a 3.2 star rating with 17 reviews. 

When is Metro Credit Union open?

Metro Credit Union is closed now. It will open tomorrow at 8:30 a.m. 

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