This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Metro Appliances
- Appliances
- Cedar Rapids, IA
About this business
Location details
1725 Center Point Rd NE, Cedar Rapids, IA, 52402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedNice Appliances+Nice People= Priceless
Business response:
Thank you.
we ordered stove, fridge, microwave, washer, dryer, and dishwasher back in August for new construction. We were told 2 different times all had arrived. All were to be delivered last Friday. The washer, dryer, and microwave did not arrive. When we asked about them we were told they would check on it and ca us back. No call. I called a second time and was told the same thing. No call back. Went back into the store Saturday to try and get some answers. Was told our appliances had disappeared and they were working on a solution ... read more
RecommendedFast friendly service, the delivery guys went above and beyond to hook up the new fridge and move the old one! I highly recommend!
Business response:
Thank you so much for the kind words, Melanie! Glad to hear that your interaction with us was a success – we’ll be sure to pass along your remarks to all involved.
RecommendedFriendly knowledgeable representatives
Business response:
Thank you so much for the recommendation, Debby!
RecommendedThe sales staff was awesome! Went in bought the set we wanted and was out in 15 minutes! The delivery guys went above and beyond to set up our new laundry set! Would highly recommend Metro Appliances! 😁
Business response:
Thank you so much for the recommendation, Trista! Glad to hear that you had a great experience both in our store and during delivery. We’ll pass the comment along to all involved!
RecommendedVery easy to work with. I just ordered and received a new refrigerator from a telephone order. I got exactly what I asked for. The delivery guys were very polite and knew what they were doing. It was also nice that they moved out the old refrigerator and carted it away at no extra charge.
Business response:
Thank you Janis!
RecommendedFriendly and fast service, and a helpful staff! Tom was very attentive and was able to get us what we needed to us in just a few days! We will definitely be back again 👍
Business response:
Thank you for the kind words, Lawrence; we’ll pass your message along to Tom. And, look forward to you shopping with us again!
RecommendedAt a time when it was hard to find anything, they got me exactly what I wanted.
Business response:
Thank you Charles, so glad that we could help! Enjoy your new appliance!
This establishment is a JOKE. I ordered a dishwasher back on August 8th. I was told that it would be here by the 14th, but he asked us to give an extra week - totally understandable in today’s world. However, when we called on the 15th just to see if it had gotten there on time we were told by the person on the phone told us he believed he had seen in, but that he would check the warehouse and call us back. No one ever called us. Fast forward to yesterday, we call again only to be told the exact same thing. So we waited and ... read more
Business response:
We apologize for the issue concerning your order. Having great customer service is why we've been in business forty years but we obviously missed the mark with you. We hope you are enjoying the upgraded dishwasher.
Frequently asked questions about Metro Appliances
How is Metro Appliances rated?
Metro Appliances has a 4.3 star rating with 49 reviews.
When is Metro Appliances open?
Metro Appliances is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com