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1475 Kendale Blvd, East Lansing, MI, 48823, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I’ve had MESSA insurance for a number of years. Something has happened. Customer service is horrible. I actually had a representative HANG UP on me the other day. Now, I received a letter saying that MESSA will no longer be covering GLP1s (weight loss medications). There’s no reason for this except for Messa just not want to pay! I’m really disappointed that I have to choose this company. There is no option to leave zero stars so unfortunately they get one.
I dislike dealing with this company but am forced to as my job uses them. Customer service is horrid, communication is terrible, and lack of proper information is a huge issue here. Dealing with claims is a nightmare. The cost of MESSA is higher than other insurances or more when comparing premiums from outside their quotes, and I wish we had a choice to go with another company. I hated having to call or message them. Really just wish they didn't have a connection to so many employers so we can choose a different alternative... read more
Super helpful
MESSA (Michigan Education Special Services Association ) has a 4.4 star rating with 75 reviews.
MESSA (Michigan Education Special Services Association ) is closed now. It will open on Monday at 8:00 a.m.
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