Merwin Oil Company

Justin Whitty 

on Google

5 months ago

Gary and his team deployed a bait and switch tactic to attempt to get a new customer. We called looking for an alternative to our current propane provider and their website has a new customer offer. The new customer offer was not honored and we have been gouged for the price of our propane. When I tried to call Gary about it he and I were not able to agree. He said “our website shouldn’t say that, that offer is no longer valid.” Then he tried to tell me, “it’s only for a leased tank.” Which isn’t clearly stated in the fine p... read more

Jamie 

on Google

6 months ago

I had a terrible experience with Merwin Oil Company and would not recommend them to anyone. I recently had oil delivered, and when I checked my tank, it was clear they had delivered far less than what they charged me for. When I called to dispute the amount, their customer service was dismissive and unhelpful, insisting that their records were accurate despite the clear discrepancy. On top of that, their pricing is already high compared to other local suppliers, making this overcharge even more frustrating. This company eith... read more

Patti Harmann 

on Google

9 months ago

We recently had a suspected gas leak and contacted Merwin Oil on a Saturday. Although they were closed, our call was routed and answered immediately. The service technician they sent was so pleasant, answered every question we had, and solved the problem. What a relief to deal with a company that was so responsive! We are thrilled with the level of service. A+