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Mertz Howard R MD
- Gastroenterologist
- Nashville, TN
About this business
Location details
4230 Harding Pike, Ste 309, Nashville, TN, 37205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mertz misdiagnosed my daughter. He told her she was just constipated and should take laxatives and an enema. The next day, we took her to the ER because she was in such pain. After a scan, a colon blockage was found. Mertz was so certain the blockage was Crohn's disease and placed a stent into the mass. The stent perforated her colon. The mass was NOT Crohn's but was CANCER! The perforation caused her to become septic, almost die, and cancer cells released into her abdomen! DO NOT GO TO MERTZ!!!
Business response:
Malignant constipation in a young woman is very rare so enemas and laxatives were tried first. A colon stent was attempted to prevent a colostomy surgery when it became clear your daughter had a colon obstruction. Unfortunately that failed. I learned from your daughter's case, thank you for sharing.
I just arrived home after having my second procedure with Dr. Mertz. Dr. Mertz was recommended by my primary care provider so I switched to Mertz about 4 1/2 years ago. I did research on Mertz before I went the first time, and he is literally one of the best in his field. I had no problem getting additional information after the first procedure and had my second with him this morning. Following my procedure, he met with my wife and I and took the time to explain his findings.
Wish I could leave 0 stars. This was a horrible experience. Dr. Mertz was condescending and just plain rude. Not to mention I waited 1 hour and 40 minutes after my scheduled appointment time to see Dr. Mertz. He barely said more than 5 words to me...explained nothing, didn't answer my questions..seemed in a hurry to get home for the day. If you want healers for gastrointestinal issues, I left crying and feeling defeated-- like I will never have a solution answer to my problem.
Business response:
Her complaint was promptly evaluated with nurse practitioner evaluation 24 hrs after referral from pcp, then easy procedure 24 hrs after that. She received color photo report indicating Her problem, and recommendations, after watching her procedure while findings explained verbally also. Chart review shows spontaneos resolution of her symptoms without additional treatment
I found Dr. Howard Mertz to be in a hurry, to move on to his next patient or whatever his agenda was. I found him to be very condescending. He failed to explain to me what my test results were. He gave me two prescriptions one of which I researched on the internet and found the drug was used for seizures and neuropathy of which I had neither. He also gave me a prescription for pain pills and sent me on my way. No, I would not recommend this doctor.
Business response:
In a hurry and condescending are not terms my patients usually use to describe me. This patient does not leave a name so I cannot respond specifically. At times seizure meds are useful for chronic pain that defies diagnosis, likely the situation here.
Frequently asked questions about Mertz Howard R MD
How is Mertz Howard R MD rated?
Mertz Howard R MD has a 3.8 star rating with 84 reviews.
When is Mertz Howard R MD open?
Mertz Howard R MD is closed now. It will open at 9:00 a.m.
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