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Welcome to Merrill Lynch in JERSEY CITY, NJ. Merrill Lynch is one of the premier providers of wealth management, securities trading and sales, corporate finance and investment banking services. Contact our office today to help address your financial and investment needs. Working with our clients, we help create and execute solutions, which address our clients' most pressing strategic, financial and investment needs.
15 Exchange Pl, Jersey City, NJ, 07302, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
How bad IS your customer service??! I spent days trying to set up a 401k for my employees. I got a nice proposal from the company that you subcontract that out to. When I asked for a contract to review I was told repeatedly. No. So I called Merrill Lynch. Through multiple phone calls I was transferred from person to person because apparently there is no actual department to help ACTUAL small business owners. So thanks. I dodged a bullet. But screw you for wasting hours of my time.
How bad IS your customer service??! I spent days trying to set up a 401k for my employees. I got a nice proposal from the company that you subcontract that out to. When I asked for a contract to review I was told repeatedly. No. So I called Merrill Lynch. Through multiple phone calls I was transferred from person to person because apparently there is no actual department to help ACTUAL small business owners. So thanks. I dodged a bullet. But screw you for wasting hours of my time.
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Everything must be done through their call center, you can do literally nothing in internet banking. That means a LOT of spelling and if you make a mistake you loose your money. While they claim their numbers are toll-free I got charged $160 for calling them. When raising this with the customer support I was assured it will be solved and that a ticket has been filed. After three months and several escalations the ticket has been silently closed without even telling me.
Merrill Lynch Wealth Management has a 3 star rating with 8 reviews.
Merrill Lynch Wealth Management is open now. It will close at 5:00 p.m.
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