Merit Restorations

Kia S 

on BBB

a year ago

The repair side of Merit Restoration is ridiculously unprofessional! Do not accept their assignment if insurance provides their service! They discriminate and do not like to complete their job! Would NEVER recommend their business! Their company’s employees pretty much said “F me, and hell with my needs”. 

Mark M 

on BBB

a year ago

"Customers Beware!" USAA provided a contractor to us in Lynchburg, VA, "Merit." Currently, in Lynchburg, VA this organization has NO organic employees to perform contracted services, all "subcontractors." Difficult to reach and maintain contact, "salesman" does not show up on THEIR chosen timeframe, leaving customers to question if they are legit, NO license is provided, even my chosen subcontractors, "Beware!" Contacted USAA, alternate contractor was provided, Merit in Lynchburg, VA should be approached with extreme caution... read more

Vicki S 

on BBB

2 years ago

I agree with Amanda. Nathan Cook came to the site of a fire and agreed to do the demolition and restoration. Both of these required permits. Nathan led us to believe he had a permit runner who was handling getting the permits. We submitted various information that he said he needed. When I contacted the permit office, I found that he had never submitted any of the necessary information to them. We, on the advice of our lawyer, ended our relationship with them as they never did anything they promised. I could say much more, b... read more