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MercyOne Waterloo Medical Center

3.2

About this business

Covenant Medical Center is a Hospital in Waterloo, IA. This facility has 346 total beds. 

Location details

3421 W 9th St, Waterloo, IA, 50702, United States

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3.2477 reviews
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Ashley Rose's profile image
Ashley Rose 
4 years ago

Feel most of the nurses in obgyn at both locations west 9th 4th floor and kings dr hate there jobs!! The nurses that I dealt with were disrespectful, rude and didnt know how to look at my information before my appt.Everytime I came in would ask why im there and what my appt was for and if I was in the right area every appt?! I had to ask dont you have all this information on your computers?? Would also try to tell me im late to my appts.When I had appt cards that was printed out from them and saved in my phone.Wanted to give... read more

Meggan Bradley's profile image
Meggan Bradley 
4 years ago

Their Horizons program is absolutely awful. They think it is acceptable to admit somebody from the hospital (with full knowledge of patient's capabilities) into the Horizons program and then send them home 12 hours later with the excuse that he "wouldn't be strong enough for their program". They sent my father home with NO discharge instructions, did not send his medications to the pharmacy, and left him with no follow up care or referrals. I cannot begin to explain how completely unacceptable their care is or how inappropri... read more

Jean Rueber's profile image
Jean Rueber 
recommend  Recommended
4 years ago

My father sadly passed away thanksgiving afternoon in MercyOne’s ICU despite all efforts to treat him. I would like to thank the dr’s, nurses, and CNA’s that took care of him. No matter who I spoke to, no matter day or night, they were always kind and understanding. 

Robin Pattison Eick's profile image
Robin Pattison Eick 
recommend  Recommended
4 years ago

Yesterday afternoon I had my gal bladder out!! Your Staff are All Amazing and Wonderful!! Especially your Nurses are the Best!! They are kind, helpful, and caring!! All of them-from pre-surgery, to surgery, to after surgery!! I read All their name tags but sorry I do not remember their names now!! They serve a big shout out and Thank you!! Thank you for All that you All do!! 😀❤️ 

Jason Hess's profile image
Jason Hess 
5 years ago

It appears they are also affiliated with Milwaukee Radiologists. $800 for two xrays and a demand letter to pay upon receipt for my first bill. I see the administrators live very lavish lifestyles and aren't feeling the pinch most Americans are feeling. 

Joan Mattson's profile image
Joan Mattson 
recommend  Recommended
5 years ago

Recommend Dr. Sharma, endocrinologist and Dr Michelle Craig, in clinic. Both are very comprehensive and thorough. 

Jessica Graham's profile image
Jessica Graham 
recommend  Recommended
5 years ago

they take good care of everything 

Jimjan Cameron's profile image
Jimjan Cameron 
recommend  Recommended
5 years ago

been there several times...always a good quality care 

Taylor Meyer's profile image
Taylor Meyer 
5 years ago

One of the worst places I’ve ever worked. Human Resources and colleague health and safety were VERY unprofessional. I had a knee injury on the job and ended up getting fired for it. I would not recommend Mercy One to ANYONE. 

Frequently asked questions about MercyOne Waterloo Medical Center

How is MercyOne Waterloo Medical Center rated?

MercyOne Waterloo Medical Center has a 3.2 star rating with 477 reviews. 

When is MercyOne Waterloo Medical Center open?

MercyOne Waterloo Medical Center is open now. It is open 24/7. 

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