MercyOne Des Moines Emergency Room

Katey Jerome 

on Google

6 days ago

Literally go to any other er you can find. Like. Drive out of town if you have to. Went in tonight for back pain from a car accident. Ive been working with my primary on it for months. Have lost reflexes and strength in one leg, have lost 90% (MEASURABLY) of my activity levels, already tried xrays and have been waiting a month and a half for an MRI. The last two weeks the pain exploded, spreading further across my back and entirely down my leg, to the point that I went in to the er. When assessed, I was not allowed to explai... read more

Vivi K 

on Google

4 weeks ago

The worse experience ever. The nurses at the triage are the worse. Whoever that works on August 6th 2025. Their bedside manners are the worse, literally was talking crap about patients so loud that I can hear it. We have been here since 4pm, as I'm writing this at 9:34pm, we're still not being seen yet. I asked them politely when will we be going to the room next, and they were rudely said "someone is in front of you" I was like okay, is just that the other nurse said we were priority, why is it so long ? They goes "priority... read more

Shelby Baxter 

on Google

a month ago

If I could give -5 stars I would. This is by far the worst emergency room I have ever been to, they should rename it "your emergency is not a priority room". It was dirty, patients who were visibly losing consciousness weren't tended to, dirty hospital blankets all over the chairs and stuffed under them, dirty tissues on the chairs, it was disgusting. We waited 6 hours in the ER to be taken back to a room to wait another 3 hours before even being seen by a nurse again OR a doctor! No time updates from anyone, had to track so... read more

GriffMasterBlaster 

on Google

a month ago

Still in the waiting room waiting 7+ hours to be seen. The worst logistics I have ever seen a hospital. This should be the last place you go