MercyOne Des Moines Emergency Room

Shelby Baxter 

on Google

a week ago

If I could give -5 stars I would. This is by far the worst emergency room I have ever been to, they should rename it "your emergency is not a priority room". It was dirty, patients who were visibly losing consciousness weren't tended to, dirty hospital blankets all over the chairs and stuffed under them, dirty tissues on the chairs, it was disgusting. We waited 6 hours in the ER to be taken back to a room to wait another 3 hours before even being seen by a nurse again OR a doctor! No time updates from anyone, had to track so... read more

GriffMasterBlaster 

on Google

2 weeks ago

Still in the waiting room waiting 7+ hours to be seen. The worst logistics I have ever seen a hospital. This should be the last place you go 

Allison Line 

on Google

a month ago

No physician visit or follow up for over 24 hours. 

Andi 

on Google

a month ago

What a terrible experience. I understand that the department was swamped and it could be a while. After close to an hour was called back for vitals and sent back to waiting area, after being told BP wasn’t that bad. Never monitored my BP which had been 200 not long before checking in. Another hour, got an EKG. After another wait, called back for labs. Had to ask for more info, was told in 2 hours I’d have a 2nd set of labs done. Asked when results would come - an hour after 2nd labs were drawn. Then would have to wait to fig... read more