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MercyOne Des Moines Diabetes and Endocrinology Care
- Healthcare
- Des Moines, IA
About this business
We are MercyOne: a connected system of health care facilities and services dedicated to helping you live your best life.
Location details
411 Laurel St Suite 3262, Ste 3262, Des Moines, IA, 50314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called twice on Monday and spoke to two different receptionists, both whom I gave my contact info to. Both told me they would get me the information to fill out so that I could have my records faxed. Neither did any form of follow-through. The same goes for getting referred to a specialist since the doctor there did not have much experience with my diagnosis. I was sent a referral to a different clinic and basically am having to start from scratch elsewhere. Bottom line is the care and follow through here is next to none..... read more
If you are looking for healing from Hashimotos…keep looking the Doctors at IDEC do not know how to treat it or manage symptoms for it. Their only protocol is to prescribe thyroid hormone replacements such as levothyroxine. These medications do not do anything to address the autoimmune component of the disease and also they contain harmful additives such as Red40 which can contribute to symptoms. Please look for a Doctor that is willing to run a complete thyroid panel for you that includes your antibodies and ask to have them... read more
Attended an appt with my adult daughter and observed the nurse cough into her hands and not wash them before touching my daughter! Multiple times she was in and out of room and did NOT sanitize her hands. Nurse practitioner also did NOT use hand hygiene entering the room or touching patient then left without cleansing her hands as well. I was mortified! Still waiting g for dexcom supplies because they again dropped the ball!!! Do not recommend this provider!
I would leave zero if I could. I used to see Dr. Suarez and she was wonderful but the office staff has always been terrible. I have had people interrupt me with an attitude, tell me what I’m explaining or asking about is irrelevant, put their hand in my face, the list goes on. It takes me almost an hour to get through anytime I call. Usually I get no answer. My current endocrinologist tells me to go vegan to cure my issues and also tends to tell me she will do one thing but then completely does another, or tells me she never... read more
Frequently asked questions about MercyOne Des Moines Diabetes and Endocrinology Care
How is MercyOne Des Moines Diabetes and Endocrinology Care rated?
MercyOne Des Moines Diabetes and Endocrinology Care has a 2.3 star rating with 15 reviews.
When is MercyOne Des Moines Diabetes and Endocrinology Care open?
MercyOne Des Moines Diabetes and Endocrinology Care is closed now. It will open tomorrow at 7:00 a.m.
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