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Mercyhealth Crystal Lake East

4.9

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Location details

390 Congress Pkwy M, Crystal Lake, IL, 60014, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9261 reviews
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Veronica N.'s profile image
Veronica N. 
3 days ago

Came in with a speech and balance problem and body aches and was given 2 diagnoses which didn't make sense (because the diagnoses contradicted each other)!  My feeling is that they didn't care that much about my recovery since I was told that I was suffering from a 'stroke.'  I would NOT recommend this hospital to  anyone! 

DANIEL W.'s profile image
DANIEL W. 
a year ago

Went to ER with chest pains and history of heart attack and BP 186/107. Vitals finally taken 35 minutes after arrival. Told to go back to waiting room. 3 1/2 hours later vitals were taken again. 30 minutes later finally saw physician. Was told he wanted to admit me and I asked why am I now serious enough to admit to hospital when I wasn't serious enough to be seen for 4 1/2 hours? I have never felt so much like I was bothering someone. The whole ER staff acted like they just didn't care or want me there. In what other hospi... read more

Rev's profile image
Rev 
a year ago

EASY , JUST NEVER GO HERE . PERIOD The Emergency Room is worthless. And if you even want a drink of water , you have to go to the bathroom and cup with your hands. Dont you dare ask for a cup . The E.R. is employed as a pile of big butt whos only 8 hours is playing games on their phones . That's now a guess , I have seen it with their own hands . You want help , questions or assistance it looks like a bunch of deer in headlights. Wasn't just me , the rest of patients ( victims ) in the E.R. and you can just see the anger in... read more

Grateful P.'s profile image
Grateful P. 
a year ago

Dr. West was a very caring physician. He took the time to listen to me. He didn’t make me feel rushed like many providers do nowadays to get to another patient. He really showed that he cared about my health. I would highly recommend him to all of my friends and family. Definitely a hidden gem. They don’t make doctors like him much anymore. 

Grateful P.'s profile image
Grateful P. 
a year ago

Dr. West was a very caring physician. He took the time to listen to me. He didn’t make me feel rushed like many providers do nowadays to get to another patient. He really showed that he cared about my health. I would highly recommend him to all of my friends and family. Definitely a hidden gem. They don’t make doctors like him much anymore. 

Cheryl Dietzman L.'s profile image
Cheryl Dietzman L. 
a year ago

The Sub-acute care unit is wonderful. The nursing staff has provided personal care and attention of the finest quality for our family member, and the therapists are doing a great job of preparing him for return to assisted living. 

Maria's profile image
Maria 
2 years ago

What a scam parking is. They make you sign up with a company that takes your phone number Your address your license plate and your credit card and then they can sell the info. If you pay by credit card they charge you a 20% service charge. So if you go there make sure you take cash and pay at the exit. It's cheaper and there's less risk to your personal information. 

mayra V.'s profile image
mayra V. 
2 years ago

Vinimos por un golpe en el pie, tiraron una placa, el técnico dijo que no había fractura y aún así llevamos casi 3 horas parece que necesitan biliar,porque a mí me han tirado muchas placas aquí y el resultado es casi en el momento, pero como el problema es ligero,el resultado lo demoran ,para poder cobrar más al seguro 

Rory P.'s profile image
Rory P. 
2 years ago

Pure joke to the medical practice. Endocrinologist Nassier may be the worst doctor i’ve come across. No client respect, no personal care, and no pride in work. Rolled her eyes at me when I was concerned about her attitude towards my health. When I confronted Her and the “diabetic educator” who is too obese to teach me about eating habits, defend Nassier with no question. Then to top it off half the days the front desk lady’s will be gossiping loudly. What a high rated, respectful medical establishment! 

Frequently asked questions about Mercyhealth Crystal Lake East

How is Mercyhealth Crystal Lake East rated?

Mercyhealth Crystal Lake East has a 4.9 star rating with 261 reviews. 

When is Mercyhealth Crystal Lake East open?

Mercyhealth Crystal Lake East is closed now. It will open on Monday at 8:30 a.m. 

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