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Mercy Medical Center : Mercy Clinical Laboratory

2.5

About this business

Location details

1111 6th Avenue, Des Moines, IA, 50314, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.513 reviews
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William Dennis's profile image
William Dennis 
2 months ago

The phlebotomist (Gigi?) was friendly and put me at ease. She was very capable and there was virtually no pain. 

Francisco Rivera's profile image
Francisco Rivera 
9 months ago

Billing department is a huge mess. I've been trying to solve and issue since February and I haven't received any resolution to my case. Terrible customer service. 

C Heintz's profile image
C Heintz 
a year ago

UPDATE: Surprise...not. Once again, I have received a bill that did not go through insurance. Last time, they tried to blame my doctor by saying she submitted the wrong account. So I asked her, and she showed me the copy she sends to them. It is indeed correct, it is the only one she has. This is in addition to the fact that I have told them this information AT LEAST FOUR TIMES in the last 8 months!! I do not understand how a hospital can be this incompetent. Can hardly wait to hear what their excuse will be this time. Mercy... read more

C Heintz's profile image
C Heintz 
a year ago

UPDATE: Surprise...not. Once again, I have received a bill that did not go through insurance. Last time, they tried to blame my doctor by saying she submitted the wrong account. So I asked her, and she showed me the copy she sends to them. It is indeed correct, the it is only one she has. This is in addition to the fact that i have told them this information AT LEAST FOUR TIMES in the last 8 months!! I do not understand how a hospital can be this incompetent. Can hardly wait to hear what their excuse will be this time. Mercy... read more

Tjoel Rumley's profile image
Tjoel Rumley 
a year ago

Frequently asked questions about Mercy Medical Center : Mercy Clinical Laboratory

How is Mercy Medical Center : Mercy Clinical Laboratory rated?

Mercy Medical Center : Mercy Clinical Laboratory has a 2.5 star rating with 13 reviews. 

When is Mercy Medical Center : Mercy Clinical Laboratory open?

Mercy Medical Center : Mercy Clinical Laboratory is closed now. It will open tomorrow at 7:00 a.m. 

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