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Mercy Medical Center : Mercy Clinical Laboratory
- Laboratory Testing
- Des Moines, IA
About this business
Location details
1111 6th Avenue, Des Moines, IA, 50314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The phlebotomist (Gigi?) was friendly and put me at ease. She was very capable and there was virtually no pain.
Billing department is a huge mess. I've been trying to solve and issue since February and I haven't received any resolution to my case. Terrible customer service.
UPDATE: Surprise...not. Once again, I have received a bill that did not go through insurance. Last time, they tried to blame my doctor by saying she submitted the wrong account. So I asked her, and she showed me the copy she sends to them. It is indeed correct, it is the only one she has. This is in addition to the fact that I have told them this information AT LEAST FOUR TIMES in the last 8 months!! I do not understand how a hospital can be this incompetent. Can hardly wait to hear what their excuse will be this time. Mercy... read more
UPDATE: Surprise...not. Once again, I have received a bill that did not go through insurance. Last time, they tried to blame my doctor by saying she submitted the wrong account. So I asked her, and she showed me the copy she sends to them. It is indeed correct, the it is only one she has. This is in addition to the fact that i have told them this information AT LEAST FOUR TIMES in the last 8 months!! I do not understand how a hospital can be this incompetent. Can hardly wait to hear what their excuse will be this time. Mercy... read more
Frequently asked questions about Mercy Medical Center : Mercy Clinical Laboratory
How is Mercy Medical Center : Mercy Clinical Laboratory rated?
Mercy Medical Center : Mercy Clinical Laboratory has a 2.5 star rating with 13 reviews.
When is Mercy Medical Center : Mercy Clinical Laboratory open?
Mercy Medical Center : Mercy Clinical Laboratory is closed now. It will open tomorrow at 7:00 a.m.
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