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250 Mercy Dr, Dubuque, IA, 52001, United States
Get directionsWas having hallucinations that something was attacking me, instead of getting me into a room they put me in a hallway bed and told me "stop dancing around there's nothing there" WORST MEDICAL CARE WILL NOT RETURN
The staff her take no consideration or even care to look into anything here. All they want you to do is call your “provider” to speak about it, why do I need to call a provider when I went to this ER hospital to get it done. FYI- I don’t have a provider at the moment, just delaying answers. All they see is dollar signs, not actually caring about helping patients that need it. Absolutely insane.
The Mortality Rate is a big thing. They do not want you to die on their turf. Just You're going Home....with no explanation. A bit of finesse from a Dr would be appreciated. Home is not always better. Taking my dog to the Vet for his last ride was kinder than this experience. I suggest a name change for the hospital.
Terrible service for POC. Went in was made to wait for 2.5 hrs. Watched other people walk in. With the same if not less emergency level. Not one time did a medical emergency vehicle show up on site. Watched them bring back others to be triaged had to ask for them to triage my child. We were assured that after other patients were discharged we would brought back. Other patients left and we were never brought back continued to another 1.5 hr. It got to the point where my child said get your money back and lets leave had to exp... read more
Mercy Medical Center has a 3 star rating with 93 reviews.
Mercy Medical Center is open now. It is open 24/7.
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