Mercy Hospital Fort Smith

Denisa 

on Birdeye

a week ago

Don't answer calls for weeks, don't set up appointments after you've sent them the paperwork, takes them about an hour and a half to see the doctor, A senior citizen woman was hospitalized for possible stroke and it took 13 hours before a doctor came in her room, over 24 hours no diagnosis, and over 17 hours no MRI. DO NOT use this hospital. 

Larry Sandi L. 

on Birdeye

a year ago

I was nervous about having my husband at Mercy for a week, but all the staff on 3rd and 4th floor were fabulous. They were so helpful and caring. I was really blown away. They all get 5 stars. I left off one star because the parking is a horror. And there is no valet. One day I had to park outside Panera and walk up that hill which was hard for me. Also could be cleaner and please paint over the rust in the bathroom. Rooms are also pretty small. But the staff is unbelievable.  

Super S. 

on Birdeye

3 years ago

Ive heard some horror stories about this place but had finally managed to get scheduled for a much needed surgery. I find that there are some amazing and exceptional staff there, but for the most part, many are extremely unprofessional. I was first told i couldnt do anything without assistance, and when they were annoyed with having to help me and left me disconnected to do things on my own, they were upset at first when i did anything or needed help getting changed. They weren't consistent with vital checks or medications.... read more