Mercy Hospital Fort Smith

Kayla G. 

on Birdeye

10 months ago

Dr. Wun was dismissive and rude, he walked out saying "ill go take care of my other 20 patients" then he falsified DC notes saying i left ama there and a prior hospital which is a LIE! my prior er visit the dr allowed me to be discharged by request since im getting outpatient procedure with a specialist however their er dept told me to go to the nearest er which was mercy. dr.wun said nothing i was experiencing was significant or er level, he tried to get me to sign an ama which i said no, please discharge me if you feel its... read more

Vanessa C. 

on Birdeye

a year ago

Zero stars if I could. Here are the highlights: Admitted on a Friday- feed only jello and applesauce until Monday afternoon when surgery was approved and performed. Went 12 hours overnight Saturday with no pain medication and when spouse asked why was told by the nurse " Oh I guess we forgot" Taken to surgery without notifying spouse. Spouse shows up- patient is missing! Spouse told to sit and wait while they paged the nurse because no one could tell spouse he was in surgery. Surgeon tells patient and spouse he can eat and... read more

Vanessa C. 

on Birdeye

a year ago

Too bad zero stars is not a thing. My dad was admitted via the ER and sat for days on end waiting for one doctor to give approval for another one to perform a very needed surgery. As he sat waiting we found he was not given any pain medication for over 12 hours because "the nurse forgot" as yes I quote that as those were her words when we asked about pain management. Then they took him for the surgery without notifying anyone so imagine the horror when my mom got there to find him missing! None of the nurses would tell her a... read more

Denisa 

on Birdeye

2 years ago

Don't answer calls for weeks, don't set up appointments after you've sent them the paperwork, takes them about an hour and a half to see the doctor, A senior citizen woman was hospitalized for possible stroke and it took 13 hours before a doctor came in her room, over 24 hours no diagnosis, and over 17 hours no MRI. DO NOT use this hospital. 

SandiLarry L. 

on Birdeye

3 years ago

I was nervous about having my husband at Mercy for a week, but all the staff on 3rd and 4th floor were fabulous. They were so helpful and caring. I was really blown away. They all get 5 stars. I left off one star because the parking is a horror. And there is no valet. One day I had to park outside Panera and walk up that hill which was hard for me. Also could be cleaner and please paint over the rust in the bathroom. Rooms are also pretty small. But the staff is unbelievable. 

Super S. 

on Birdeye

5 years ago

Ive heard some horror stories about this place but had finally managed to get scheduled for a much needed surgery. I find that there are some amazing and exceptional staff there, but for the most part, many are extremely unprofessional. I was first told i couldnt do anything without assistance, and when they were annoyed with having to help me and left me disconnected to do things on my own, they were upset at first when i did anything or needed help getting changed. They weren't consistent with vital checks or medications.... read more