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Mercy Hospital: Emergency Room

3.1

About this business

Location details

144 State St, Portland, ME, 04101, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.163 reviews
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Laura Petrolino's profile image
Laura Petrolino 
6 days ago

We had the best, most caring experience when we had to bring my five year old in for stitches late one evening. Every team member we interacted with was kind and encouraging and helped make everything less scary and overwhelming for her. It was a very busy night but we felt like we got focused and careful attention, as if we were their only patients. The nurse checked in consistently with us while we waited to see the doctor and when the doctor finally did come he was exceptional. He explained everything he was going to do t... read more

Cheryl Crawford's profile image
Cheryl Crawford 
a month ago

Asked if i took an ambulance there, if they could get me home. This state is the rot of the earth. Only have a 3.0 should be a 1 

Joe Locey's profile image
Joe Locey 
a month ago

Need more employees 3rd shift 2nd shift. Didn't get any Doctor there until 3 hrs Was in severe pain. Only a nurse was waiting on me. Not good. 

Alex's profile image
Alex 
3 months ago

If you can avoid going here, please do so. They charged me my total bill then came and told me I owed more than double the original. They didn’t provide an itemized estimate nor after bill. They didn’t perform any costly exams or scans, it was a minor check on the eye that took less than a minute. Nothing should have changed between an estimate and a final bill, exact maybe a charge for the antibiotic prescribed, not something this drastic. This would have been an urgent care visit, but they all close at 8pm, so they got my ... read more

Brandon Marshall's profile image
Brandon Marshall 
3 months ago

$5300 cover charge. That is my headline because that is the most important bit of information I can relay in this review. It was not disclosed at check-in or check-out that I would be charged a $5300 "emergency room fee" just to walk in the door and check in at the front desk. Had this been disclosed at check-in when I provided my health insurance card, I may have reconsidered and gone to the local urgent care. After puking and having diarrhea for 3 straight days, I went to the ER for severe dehydration. The service there wa... read more

Frequently asked questions about Mercy Hospital: Emergency Room

How is Mercy Hospital: Emergency Room rated?

Mercy Hospital: Emergency Room has a 3.1 star rating with 63 reviews. 

When is Mercy Hospital: Emergency Room open?

Mercy Hospital: Emergency Room is open now. It will close at 11:59 p.m. 

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