Mercy Health - Behavioral Health Institute, St. Charles's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Mercy Health - Behavioral Health Institute, St. Charles

2.0
  • Oregon, OH

About this business

Location details

2600 Navarre Ave, Oregon, OH, 43616, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.032 reviews
Select a rating
Jessica S's profile image
Jessica S 
2 months ago

April 2nd-6th 2023: Worst place I’ve ever been to. 2 phones from ancient history that everybody has to share. Black mold and pubic hairs in the public showers everybody on the floor has to use. The nurse Christina was arguing with me about me not getting my Effexor (I was having withdrawals), and I ended up in tears, gave me dirty looks the rest of her shift. My room had somebody else’s boogers on the wall and weird red splotches (blood?!) on the floor that was not cleaned up ONCE despite “cleaners” coming everyday. I could ... read more

Jody Strong's profile image
Jody Strong 
3 months ago

The psych ward is predominantly run by nurses who are not trained in mental health. Most nurses were so desensitized that they treated us like we were an annoyance. Some of them cared, but the majority of them didn’t. The hospitalists are a literal joke - they only ask if you’re sleeping, eating and drinking and, after those 30 seconds, they’re done with you. There is no 1-on-1 therapy or emotional care. The “group therapy” is worst and most laughable I’ve ever attended. A phoned-in, effortless, 10 minutes of coloring or cha... read more

Jody Strong's profile image
Jody Strong 
3 months ago

The ward is predominantly run by nurses who are not trained in mental health. Most nurses were so desensitized that they treated us like we were an annoyance and without respect. Some of them cared, but the majority of them didn’t. They allowed patients to go for days without showering or ever changing their clothing which is simply inhumane. The hospitalists are a literal joke - they only ask if you’re sleeping, eating and drinking and, after those 30 seconds, they’re done with you. There is no 1-on-1 therapy or emotional c... read more

Rune Hawke's profile image
Rune Hawke 
3 months ago

What's the point in having a phone number if the staff never answers the phone anyway? 

tammy eicher's profile image
tammy eicher 
8 months ago

Run don't walk... 

Frequently asked questions about Mercy Health - Behavioral Health Institute, St. Charles

How is Mercy Health - Behavioral Health Institute, St. Charles rated?

Mercy Health - Behavioral Health Institute, St. Charles has a 2 star rating with 32 reviews. 

When is Mercy Health - Behavioral Health Institute, St. Charles open?

Mercy Health - Behavioral Health Institute, St. Charles is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com