This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Mercy Clinic Primary Care - Olive-Mason
- St. Louis, MO
About this business
Location details
12680 Olive Blvd Suite 100, St. Louis, MO, 63141, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Made an appointment over a month ago with Dr. Franke. Received a call today from the office saying there was an emergency and they need to cancel my appointment tomorrow with Dr. Azim at 3:30pm. Very confused as that wasn’t the doctor I was supposed to see and also the incorrect time. Obviously I try to get clarification and say “I’m sorry, but I don’t have an appointment with that doctor-“ and before I can finish my statement, the extremely rude front desk lady says “Yeah you do, so I’m just going to go ahead and cancel it.... read more
THE LAB WITH ATITUDE. 2 DRS HAD THE SAME TEST IN FOR ME AND BLOOD LADY GOT MAD AT ME BECAUSE I DONT KNOW WHICH IS CORRECT. SHE STARTS SHAKING HER HEAD AT ME TALKING BOUT THE GONNA MAKE ME PAY TWICE. I GOT UP AND LEFT CUZ YOU AINT COMIN AT ME WITH NO NEEDLE WITH THAT ATITUDE. VERY RUDE AND MAD AT ME BECAUSE I AM NOT SURE WHAT BLOOD TEST TO PICK I AINT BNO DR. SOMEONE NEEDS TO TRAIN HER WHAT TO DO IN THESE SITUATIONS
For the past 2 years, eveytime I come in for an appointment they are running over a hour behind! I've switched doctors and the same experience. I make early morning appointments and they state their running behind immediately.
Called twice to see if I can make an appointment as a new patient. I was hung up on twice without ever speaking to someone. Decided to make an appointment through the my mercy portal, and within 10 minutes I had a message telling me they deleted my appointment because they were not taking new patients. That is fine and I understand, but maybe answer my calls instead of hanging up the phone? Seems rude.
Frequently asked questions about Mercy Clinic Primary Care - Olive-Mason
How is Mercy Clinic Primary Care - Olive-Mason rated?
Mercy Clinic Primary Care - Olive-Mason has a 2 star rating with 8 reviews.
When is Mercy Clinic Primary Care - Olive-Mason open?
Mercy Clinic Primary Care - Olive-Mason is open now. It will close at 4:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com