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Mercy Clinic Eye Specialists - Ophthalmology - Medical Tower B Suite 5006-B

2.7
  • St. Louis, MO

About this business

Location details

621 S New Ballas Rd Tower B Suite 5006B, St. Louis, MO, 63141, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed7:00 a.m. to 4:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
Fri7:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.76 reviews
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Markadyn Washington's profile image
Markadyn Washington 
a month ago

Exceptional Care and Kindness from Dr. H. Chen & Team! My visit with Dr. H. Chen and her wonderful colleague Kelli was truly an excellent experience from start to finish. Both of them were incredibly professional, kind, and attentive — they took their time to listen, explain everything clearly, and made me feel genuinely cared for. The front desk staff also deserves a huge thank-you. From the moment I walked in, they greeted me with warm smiles and made me feel completely comfortable and welcome. It’s rare to find a team th... read more

Kennedy Smith's profile image
Kennedy Smith 
2 months ago

Very nice staff! But they need to update their operating hours on google… 

Lillian Roby's profile image
Lillian Roby 
3 months ago

I understand this office is busy but how the receptionist treated me was ridiculous. I work in a medical office and I KNOW the way you should respond to patients. I am concerned and wanted an appointment and the lady on the phone said we put a message in and the doctor called in today and won’t be able to get back to me. Well there is other doctors there and since I’m not an established patient they could ask one of the other providers. I wanted to warn anyone, we are going through a lot to have to go to a specialist and for... read more

M S's profile image
M S 
2 years ago

Fabulous doctors. Terrible reception/ intake staff. Rose and Kayleigh are a nightmare. The young woman, Kayleigh, never knows what she is doing. Last visit she insisted I had a copay and refused to apply my secondary insurance. She was new at that time so I tried to be patient but insisted she ask someone else to get involved. She refused. Eventually someone walked by and verified. She didn't say another word but just shook her head. Today's visit- Rose hands me paperwork and tells me to sign. When I asked what I was signing... read more

Anonymous's profile image
Anonymous 
2 years ago

Fabulous doctors. Terrible reception/ intake staff. Rose and Kayleigh are a nightmare. The young woman, Kayleigh, never knows what she is doing. Last visit she insisted I had a copay and refused to apply my secondary insurance. She was new at that time so I tried to be patient but insisted she ask someone else to get involved. She refused. Eventually someone walked by and verified. She didn't say another word but just shook her head. Today's visit- Rose hands me paperwork and tells me to sign. When I asked what I was signing... read more

Frequently asked questions about Mercy Clinic Eye Specialists - Ophthalmology - Medical Tower B Suite 5006-B

How is Mercy Clinic Eye Specialists - Ophthalmology - Medical Tower B Suite 5006-B rated?

Mercy Clinic Eye Specialists - Ophthalmology - Medical Tower B Suite 5006-B has a 2.7 star rating with 6 reviews. 

When is Mercy Clinic Eye Specialists - Ophthalmology - Medical Tower B Suite 5006-B open?

Mercy Clinic Eye Specialists - Ophthalmology - Medical Tower B Suite 5006-B is closed now. It will open tomorrow at 7:00 a.m. 

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