Mercy Clinic Dermatology - Medical Tower A

Donisha Shackelford 

on Google

a year ago

DO NOT I REPEAT DO NOT DO BUSINESS WITH THEM! Deanna Runyon left me a voicemail canceling my appointment 2 days before it. Their reasoning being that I have Medicaid as my secondary insurance. What does that have to do with my primary insurance? My secondary insurance expires next month and they offered me the option to reschedule later. No thank you! Why patronize an establishment that doesn't value me as a patient?! And to make things worse I am a Mercy employee which is why I chose them in the first place. They explained ... read more

Anonymous 

on Google

a year ago

DO NOT I REPEAT DO NOT DO BUSINESS WITH THEM! Deanna Runyon left me a voicemail canceling my appointment 2 days before it. Their reasoning being that I have Medicaid as my secondary insurance. What does that have to do with my primary insurance? My secondary insurance expires next month and they offered me the option to reschedule later. No thank you! Why patronize an establishment that doesn't value me as a patient?! And to make things worse I am a Mercy employee which is why I chose them in the first place. They explained ... read more

Kanay Coleman 

on Google

a year ago

I wish I could give 0 stars if I could. The office manager is uneducated and classist. I made an appointment for my child who is experiencing a medical issue and told the office manager I would be using my private insurance and rather than asking for the information for my private insurance she looked up my son in the Medicaid system then called back and canceled my appointment saying they can't accept Medicaid. She never verified my private insurance which isn't contingent upon Medicaid. It's a completely separate insurance... read more