Mercy Clinic Child and Adolescent Psychiatry - Medical Tower A Suite 693A

Rachiel 

on Google

a month ago

This clinic has fully earned its terrible reputation. The nurses are hostile and the policies written to protect staff not your child. Rotten from the top down. They give you hoops to jump through and if your child is disabled or has special needs dont even think about asking for that help. Nurse Julie has no business speaking to patients and thier families the way they do but the supervisor knows its happening and nothing will change. Other mercy clinics know how bad this place is as well. Mercy administration doesnt care a... read more

Jessi Panke 

on Google

2 years ago

If I could give 0 stars I would. I had my daughter with this office for about a year. In the beginning our experience was good, we had a great NP from that January until right before school started the next school year. She left the practice and they put us with a psychiatrist Dr. Trail, that I was a bit uneasy with and so was my daughter, but I let it slide the 3 times we had to see him. He wasn't good about explaining anything regarding adhd meds, didn't seem to like my questions, and when I was concerned with my daughter ... read more

Anonymous 

on Google

2 years ago

If I could give 0 stars I would. I had my daughter with this office for about a year. In the beginning our experience was good, we had a great NP from that January until right before school started the next school year. She left the practice and they put us with a psychiatrist Dr. Trail, that I was a bit uneasy with and so was my daughter, but I let it slide the 3 times we had to see him. He wasn't good about explaining anything regarding adhd meds, didn't seem to like my questions, and when I was concerned with my daughter ... read more

Beth Horton 

on Google

2 years ago

This office feels like prison. Danielle McElcroy was fantastic and I'm thrilled she is taking a position elsewhere and wish her nothing but the best. We only came here because this practice moved from an office on Olive, which felt like a normal office for people who serve children. This office is TERRIBLE. I have watched countless grownups walk into this bare, generic waiting room with a receptionist who sits behind a solid closed door and expects you to knock for her attention, wondering if they could possibly be in a ther... read more

A Nolan 

on Google

2 years ago

They don't care about your child's well-being at all. Pick another provider. Had in tears the way they treated my kids that were in pain.