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Mercy

3.6

About this business

Location details

4815 Elm Springs Rd, Springdale, AR, 72762, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.640 reviews
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Ashley Zurn's profile image
Ashley Zurn 
a month ago

I came in pretty late. No one was there. The gentleman at the front was very upset. He had to stop this movie to help me. He was very rude. Despite me trying to keep standing and not pass out while I was giving. Then I go to a room they pretty much don't listen to my symptoms. Look at me like I'm crazy when I told him what I think I have. Then, the doctor comes in and lets me know They tested me for RSV Covid and flu when it all came back negative and that's all they could do so he could treat my symptoms only So since I had... read more

Tbt Honestly's profile image
Tbt Honestly 
a month ago

The care I received was fine but the security officer in the front made my visit very uncomfortable. As I was checking in I over heard him at his desk on a phone call telling someone he is very trigger happy.. then proceeded to say i wish it didn't say 357... not someone that should have a gun at all!!! Nor should he be working security! 

Jericho Herndon's profile image
Jericho Herndon 
4 months ago

Was in the ER yesterday with my sister… My sister has struggled with drug addiction in her past and her chart says the drugs she isn’t suppose to be given, I told the nurse today in the ER “ She isn’t suppose to take hydrocodone she has a past drug addiction to that ” the nurse proceeded to laugh and say “ hahah I saw that.” It was one of the most unprofessional comments I’ve ever heard in a hospital. My sister has almost died from drug addiction and for her to proceed to give her that medication with admitting to me that sh... read more

Robin Battiste's profile image
Robin Battiste 
7 months ago

I've never been treated so badly in an x-ray room as I did on August 23rd 2025. I went to get an x-ray of my right lower hip cuz I was in a lot of pain. It hurt me so bad to get up on the table I barely could.Brian the technician pulled me up on the table by my ilium my right hip he dug in his fingers into my right ilium area by my waist And yanked me up on the table. I screened bloody murder for two reasons it hurt like heck the second reason was I was scared. I dare not say anything to him because I was afraid he was going... read more

Jason Holmstrom's profile image
Jason Holmstrom 
9 months ago

We had an absolutely terrible experience here last night. Dr. T Hillis should not be practicing physician. He needs to be terminated immediately. We was extremely rude and a know it all. He claims he looked at the charts but based on how he acted, he didn’t actually read anything at all. He refused to give anything to help my wife and thought it was funny when she requested help for certain times. He straight up refused to help and after telling him that he was being rude, we were immediately discharged without any warning. ... read more

Frequently asked questions about Mercy

How is Mercy rated?

Mercy has a 3.6 star rating with 40 reviews. 

When is Mercy open?

Mercy is closed now. It will open on Monday at 9:00 a.m. 

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