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Mercury Trip

2.3

About this business

We specialize in getting best deals on tickets to India Europe Australia China We offer many customized tours within India We are ARC, IATAN accredited and registered in USA to sell travel. 

Location details

1901 Otoole Way, San Jose, CA, 95131, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.36 reviews
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Mahesh's profile image
14 years ago

Got my tkt at last minute, on a holiday. They were very helpful, will buy from them again and highly recommend. 

Monika's profile image
16 years ago

Hi, Thank you for posting the review. Honestly it is an anonymous posting, so I am not sure who you are but apparently want to spread the bad word about us. Not sure what your motive is but ... sorry to say, there has not been a single issue that we have not resolved with our existing passengers and it is our promise to all our customers to give them the best service we can. All said and done, we are only agents that sell travel and not the airline. If there has been any schedule changes on your itinerary, if we as a travel ... read more

Anonymous's profile image
16 years ago

I am the one who originally posted this story... Can you freakin believe it... they said they will deduct the money because of their middle man but on the top of that after 4-5 long months we havnt received the credit, like nothing... when we call them they say its been sent to our accounting department but helloooooo doesnt seem to reflect on my credit card. I am waiting for few more days before I really go legal against these guys... I believe owner name is Monika or something.... I think going legal is the only way to fix... read more

Anonymous's profile image
16 years ago

This is not fair at all, post on Consumerist.com and big cross-section of important people will notice this case and you might get something out of it... at the least people will think twice before purchasing tickets from them.. Its www.consumerist.com 

Sunil's profile image
16 years ago

Yes, the same thing happened to me, they didnt do anything about it and some girl spoke very rudely with me, dont know her name but that is no way to talk with customers. I think we should file a complain to Better Business Bureau, its www.bbb.org, they will understand once they receive a legal notice from them.. 

Anonymous's profile image
16 years ago

I purchased my ticket through them for Qatar airways from Newark to Mumbai. Right after that Qatar airways changed the airport from Newark to JFK. I live in EWR and its not possible for me to fly from JFK. I called Mercury Travel and they said they cannot do anything about it, if I cancel the ticket I will be charged 400 $. I called up Qatar airways and they said they have a policy to return the entire money in that case. I called Mercury again and then they revealed the truth that its not Qatar but its a consolidator that t... read more

Frequently asked questions about Mercury Trip

How is Mercury Trip rated?

Mercury Trip has a 2.3 star rating with 6 reviews. 

When is Mercury Trip open?

Mercury Trip is open now. It will close at 6:00 p.m.  

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