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Mercure Kooindah Waters Central Coast
- Hotels
- Springfield, MA
About this business
Location details
Springfield, MA, 02259, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I stayed here for 3 nights mid week, got a king room which was on the top floor 3 flights of stairs. Bit hard with bags... The room was perfect, clean & everything worked. Nice view even though I don't play golf looking over the course from my balcony, very nice. Housekeeping staff, efficient & polite & Jake on front desk took care of all my requests. The only negative was the restaurant. Food mediocre, prices a bit high for pub type menu, priced on high side, taking advantage of resorts 4 stars I kind of wish in hin sight t... read more
Nice, serene, peaceful, good pool, and great for golfers.
We stayed at Mercure Kooindah Water Resort on one of my friend's recommendations for the first time with low expectations, but the experience was outstanding. From check-in to check-out, everything was seamless. The staff were energetic, welcoming, and genuinely caring-credit to great management ( I assume). Special thanks to Maggie & jack at reception, Rhiannon( Sorry if name isn't correct)at the restaurant, Tim at Front Office ( Didn't get chance to meet in person who made me felt valued when spoken over the phone while fi... read more
HORRIBLE EXPERIENCE - WOULD NOT RECOMMEND Our stay at the Mercure Hotel was extremely disappointing. From start to finish, there was a complete lack of customer service and professionalism from both staff and management. At breakfast, we were shouted at by the barista when ordering coffee, told we could only have one free coffee per person, even though we had ordered 5 coffees for a group of 17. Her voice was so loud it could be heard across the room, which was embarrassing and unacceptable. One of our rooms had bedsheets co... read more
Frequently asked questions about Mercure Kooindah Waters Central Coast
How is Mercure Kooindah Waters Central Coast rated?
Mercure Kooindah Waters Central Coast has a 4.2 star rating with 1,065 reviews.
When is Mercure Kooindah Waters Central Coast open?
Mercure Kooindah Waters Central Coast is closed now. It will open at 9:00 a.m.
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