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3000 Niagara Ln. N., Plymouth, MN, 55447, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I wanted to like this merchant but steer clear of the clothing. The sizes are very untrue in their sizing charts. Its almost as if they were fitting a small child or Asian bone structure there is absolutely no room in the fabric. If you try to exchange items that have been customized with any logos they definitely do not allow it which you end up with clothing you can not wear. Another thing i noticed the material is not quality....very think material.
I'm afraid I can't say anything good about Merchology... everything started out great and then their customer service representative went radio silence on us and left us scrambling to find another vendor on short notice. They finally got back to us after we had found another vendor and had started the process all over. Fail.
Customer Service is EXCEPTIONAL! I ordered some Nike polos and there was a little bit of delay for one of the styles I ordered. I was starting to panic that the shirts would not arrive on time for company pictures. Keanna, Customer Service Specialist, was amazing! She was extremely responsive and was providing me updates before I could even ask. She kept me in the loop and even expediated the shipping which I greatly appreciated! Everything arrived on time and looked perfect! I appreciated her keeping me in the loop and calm... read more
Be careful. This company will add a "sample" item to your order and only give you store credit when you contact them. They scammed us for $147.99.
Merchology has been a very service oriented company to work with. They provide prompt logo mock ups, answers to questions, and delivery. My clients have loved their branded items. I have used Merchology twice and will continue to do so.
Merchology has a 4.1 star rating with 323 reviews.
Merchology is closed now. It will open on Monday at 8:00 a.m.
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