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Merchant's Tire & Auto Centers
- Automotive
- Montclair, VA
About this business
Specialties At Merchant's Tire & Auto Centers We strive to be a go-to resource for your car's health featuring Passenger, Performance, and Light Truck Tires, Brake Services, Alignments, Oil Changes, and Tune-Ups! When your vehicle needs work, we deliver with: * Convenience: Our stores are open early and late -- and on Sunday to serve you better! * 30-day ride guarantee: If you don't love your tires after riding on them 30 days, we'll trade them at full value. * Free lifetime tire rotation: Every six months on tires you buy f... read more
Location details
4302 Dale Blvd, Montclair, VA, 22193, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Not sure what has changed since 2012 but I received great service, very transparent and professional.
Trust and reliability are important to me when I need service or maintenance for my automobile. You hear many stories where honesty is not the best policy especially with women senior citizens. I have been servicing my automobile with Merchants on Dale Blvd. for over 5 years. I am treated honestly, fairly, and efficiently. I recommend them to all my coworkers, family and friends.
Never going to any Merchant's again, they have left a bad taste in my mouth from this particular location. I went in for an oil change and something told me that day to go back but I had other places to be. My car had a flat tire yesterday and it had to be towed to my dealer, they fixed the issue but being good mechanics they found that my oil was leaking. Now this is a BRAND NEW CAR, purchased in June 2014, that was my first oil change because I was not able to get to my dealer. I learned my lesson. So I go back to Merchant... read more
Do not go to Merchant's! I took the vehicle in for some maintenance and left with the power steering fluid cap missing and a clunking noise in the front right of the vehicle. I took it back a few days later and they apologized for the missing cap ( and reimbursed me since I had bought a new one) and then went on to tell me the clunking noise was because I needed all new shocks and struts-I had "all the original shocks and struts." It was going to be over a thousand dollars to get me back on the road "safely." I looked throug... read more
Worst Customer Service! I went this past weekend to drop of my car to do a simple oil change the girl in the front desk said it was a 5HOUR WAIT. So I decided to make an appointment on Monday. I went in and they could not find my appointment and told me it would be a 2hr wait. They when they went to check my car before taking it in noticed my check engine light was on and said they can't touch my car, thats it's there policy to not accept cars with check engine light, even though I already got the code and was going to fix i... read more
I don't know why there are so many bad reviews! I went on a Tuesday afternoon for a oil change & to have them check my tires. The place was really busy but a gentleman at the front greeted me & said he will help me in a minute. Within 20 min, they had all my info and concerns with my car and said it would be 1-1/2 hr wait. They finished in about 40 min, which was great & said I needed a new front tire. I knew how much the tires ran on my car & they gave me a good price. I got in and out fast & felt good about my experience!
Waited for 2 hours to get an alignment. When i went to check how much longer, the service desk guy told me "oh it hasnt been taken in yet another car took too long" Seriously...how long were u going to let me wait before u told me that. Why couldnt he have just told me that from jump? So rude. Inconsiderate. And lack of concern.
THEY ARE SOME MONEY HUNGRY SAVAGES!!! Over the weekend I dropped my car off for an oil change and was told someone would call me when its done! 5 HOURS later I FINALLY got a phone call from a representative updating me about my tires and that I would need an alignment!? Fustrated because my car just had an alignment done, I told them "forget it, i'll just pick up my car" apparently 5 HOURS wasnt enough time to get an oil change either!!! DONT WASTE YOUR TIME or YOUR MONEY...after I picked up my car the next day my check engi... read more
This business if you can call it that, does not deserve a star. I have never written a review about a company of this type until this evening. I spent 1300.00 approximately on Michalin tires in Feburary of 2012. To this date, I can not get rid of a vibration on my steering wheel. I am on my third ballance and still no luck. I did not have this problem until my old tires were removed and new ones put on. On June 1st, I walk into store after test driving again to have one of the very unprofessional employees laugh in my face a... read more
Frequently asked questions about Merchant's Tire & Auto Centers
How is Merchant's Tire & Auto Centers rated?
Merchant's Tire & Auto Centers has a 2 star rating with 14 reviews.
When is Merchant's Tire & Auto Centers open?
Merchant's Tire & Auto Centers is closed now. It will open at 7:00 a.m.
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